Senior IT Support

Key Responsibilities

• Plan and manage the company’s IT infrastructure, including network, servers, and WiFi systems.
• Oversee and control IT security systems such as firewalls, antivirus, and data backup.
• Analyze and resolve complex technical issues through advanced troubleshooting.
• Manage and coordinate with vendors and IT outsourcing partners.
• Control and manage IT assets (IT Asset Management).
• Develop and maintain IT policies, SOPs, and security guidelines.
• Support business systems such as PMS, POS, and accounting software.
• Plan and implement IT system improvements to support organizational growth.
• Provide consultation to management on IT strategy and technology.

Qualifications

Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 3–5 years of experience in IT Support, System Administration, or Network.
• Strong knowledge in:
•                - Network (LAN, WAN, WiFi, VLAN)
•                -  Server / Cloud (Windows Server, NAS, Google Workspace)
•               -   Security (Firewall, Backup, Access Control)
• Experience in managing vendors or IT projects will be an advantage.
• Strong analytical and problem-solving skills.
• Proactive with the ability to work independently and manage tasks effectively.

Preferred Skills

• Experience in real estate, hospitality, or retail business.
• Relevant certifications such as Microsoft or other IT certifications.
• Knowledge of POS systems, ICON, or Odoo.

Skills

IT support, It Service, It Helpdesk, Information Technology Service, สนับสนุนไอที, Service Desk Support, icon, ปฏิบัติการระบบ, บริการและตอบปัญหาทางเทคนิคคอมพิวเตอร์, ระบบคอมพิวเตอร์, Computer Science, Helpdesk Support, Software Support, It Services, Hardware, สนับสนุนเทคโนโลยีสารสนเทศ