Clinic Coordinator

Center for Bone & Joint Surgery is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise. We offer a team approach to your care and provides a variety of services right on campus designed for your convenience and ensuring an outstanding continuum of care. These include on-site X-ray, on-site MRI, on-site physical therapy.

As Center for Bone & Joint Surgery continues to grow, we are seeking a Clinic Coordinator. Must be willing to travel to Royal Palm Beach & Jupiter

ESSENTIAL FUNCTIONS

· Serve as the primary contact for patients and their family members throughout the entire clinic experience.

· Organize schedules and manage appointments for patients to ensure they receive care in a timely manner.

· Schedules office visits and in-office procedures as designated by the department policies and procedures.

· Answer and resolve patient questions in a timely, accurate manner. Triage and relay necessary messages to appropriate staff members.

· Provide ongoing communication with patients regarding authorization and the financial aspects of their care.

· Provide necessary education, instructions, and paperwork to the patient.

· Confirms all steps and answer all questions with the patient prior to the procedure date.

· Accurately update patient information in the EMR. Perform all required documentation of work completed.

· Effective, ongoing communication with clinical staff involved in the patient’s care.

· Ensure strict confidentiality of all health records, member information, and meet HIPAA guidelines.

· Other duties as assigned.

EDUCATION

· High school diploma/GED or equivalent working knowledge preferred.

EXPERIENCE

· Two years of experience in the healthcare field is preferred.

· Previous scheduling or customer service experience is preferred.

REQUIREMENTS

· Excellent organizational and communication skills are required.

· Strong background in computers and data entry is required.

**Must travel to Royal Palm Beach & Jupiter**

KNOWLEDGE

· Knowledge of the healthcare field.

· Knowledge of policies and procedures regarding patient care in the clinic.

BENEFITS

At Center for Bone & Joint Surgery, we are dedicated to taking care of our team members. Our comprehensive benefits package includes:

• Competitive Health & Welfare Benefits available after 30 days of service
• Monthly $43 stipend to apply toward ancillary benefits
• Health Savings Account (HSA) with qualifying HDHP plans and company contributions
• 401(k) plan with company match
• Employee Assistance Program (EAP) available 24/7
• Paid Time Off (PTO)
• Paid Holidays
• No evening or weekend
• Business hours Monday -Friday 8am - 5pm
• And more!

Join Our Team

If you have a strong background in orthopedic surgical collections, denial resolution, coding, and appeals, and are passionate about maximizing reimbursement while ensuring compliance and accuracy, we encourage you to apply and become part of the Center for Bone & Joint Surgery team. Your expertise will play a critical role in supporting our providers, patients, and continued organizational growth.

#CBJ