Inside Account Representative

Description -

As an Inside Account Representative, you will work closely with Account Executives (AEs) to retain existing customers and create new sales opportunities. You’ll manage the entire sales process for a range of customers, focusing on building strong relationships and ensuring a smooth experience from initial contact to closing the sale.

You will manage the end-to-end sales cycle by supporting contractual engagements, building strong relationships with key influencers, and ensuring seamless collaboration across teams.

Key Responsibilities

• Achieve sales targets and maintain a healthy sales pipeline.

• Build and manage relationships with customers to drive business growth.

• Analyze sales data and metrics to track performance, identify areas for improvement, and make informed strategic decisions.

• Collaborate with Account Executives to develop strategies for new and existing accounts.

• Communicate effectively with customers and internal teams using remote sales tools.

• Support customers in adopting new products and solutions.

• Identify opportunities to expand business within accounts and work with AEs/partners to plan account growth.

• Independently manage smaller transactional deals from qualification to close, focusing on expanding the product portfolio to customers.

• Assist with product selection, demonstrations, responding to requests for proposals, and updating sales catalogs.

• Oversee the sales cycle, including project management, pricing, solution development, closing sales, and technical demonstrations.

Education & Experience Recommended

• Bachelor’s Degree is required

• Native Catalan & Spanish language fluency.

• High English language fluency.

• At least 4 years of experience in sales and account management.

• A background in Information Technology or a related technical field, gained through both education and professional experience, will be highly valued.

• Proven track record of meeting sales targets and managing sales pipelines.

• Strong organizational and program management skills.

• Experience in direct sales and working with various stakeholders.

• Ability to support account teams and drive sales for transactional deals.

Knowledge & Skills

• Ability to manage the full sales process from prospecting to closing.

• Strong teamwork and collaboration skills.

• Experience in selling services and recurring revenue models.

• Ability to identify business opportunities and align with strategic goals. Proficiency in digital and remote selling.

• Experience with cross-selling and up-selling to enhance customer value.

• Self-motivated and proactive in developing new business.

• New Technology and AI: demonstrated curiosity and confidence in adopting emerging tools and technologies-especially AI-to improve sales performance and customer engagement. The ability to quickly learn, adapt, and apply digital solutions in daily workflows, and to use AI insights to drive smarter decisions and more personalized customer interactions.

What we offer

• A truly international experience: Work in a global organization with colleagues from 60+ nationalities, collaborating across cultures and geographies.
• Continuous growth & career development: Multiple internal mobility and career opportunities, supported by HP’s learning platform to keep growing your skills.
• Competitive benefits package, including:
  • Hybrid work model (home office / office), depending on the role/functions
  • Health & Life insurance
  • Ticket Restaurant Vouchers or lunch at reduced prices at our canteen
  • Flexible working hours to support work-life balance
  • HP Flex Program: Kindergarten vouchers & Transport Card
  • Exclusive HP products offers and discounts for employees, friends and family
• Inclusion & belonging at the core: Join our global employee networks such as Women, Pride, Inclusion, NextGen, Sustainability & DisAbility, with opportunities to get involved locally.
• Give back to the community: Participate in volunteering initiatives or join our annual HP Charity Day held onsite.
• Stay active & energized: Access our sports center (indoor & outdoor) with 25+ coordinated activities.
• Onsite medical services: Doctor and medical team available for annual checkups, nutrition, oral hygiene, physiotherapy, and general health.
• Creativity & innovation: Enjoy our Printing Happy Hour-from photos to large posters-and hands-on workshops using the latest printing technologies, from wall covers to 3D printing.
• Easy commuting: Free parking available or excellent access via nearby train services.
• Women Network initiatives: Networking events, STEM promotion, business acumen talks, work-life balance sessions, and future skills development.

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Equal Opportunity Employer (EEO)-

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "