Inside SW Tech Advisor with Italian language

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Inclusion at HP

At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone-at every level, in every function-is encouraged to have a voice. We hire people who have a passion for solving difficult problems, enjoying a challenge, and making a difference.

About the Role

As a Digital Software Advisor in our Barcelona Hub, you will serve as the technical bridge between HP’s digital innovation and our customers' success. You will be the trusted expert responsible for validating complex opportunities, demonstrating the tangible value of our software portfolio (including HP Workforce Experience, Security, and Collaboration solutions), and ensuring our partners are empowered to win.

You will join a dynamic, international team where your technical acumen will directly influence sales revenue and customer satisfaction.

What you’ll do

• Opportunity Validation: Partner closely with Sales Representatives to technically qualify new software opportunities. You will analyse customer environments and business goals to validate that HP’s digital solutions are the perfect fit, ensuring a high-probability pipeline.
• Deliver Proof of Concepts (POCs): Lead the end-to-end execution of Proof of Concepts. You will configure software environments, define success criteria with the client, and guide them through the testing phase to prove technical viability and business value.
• Conduct Remote Demonstrations: Orchestrate high-impact, remote demonstrations of HP’s software suite. You must be able to tailor your narrative to your audience-shifting seamlessly from deep-dive technical features for IT Admins to ROI-focused business outcomes for C-Level executives.
• Customer & Partner Training: Design and deliver technical enablement sessions. You will train customers to maximize their investment and run workshops for Channel Partners to ensure they are equipped to position, sell, and support HP software effectively.
• Escalation Support: Act as the primary technical escalation point for critical issues during the sales cycle or early deployment. You will troubleshoot blockers and collaborate with Level 3 Support and Engineering to resolve complex challenges and maintain customer trust.
• Voice of the Customer: Capture insights from the field-including feature requests, competitive intelligence, and deployment friction-and feed them back to Product Management to shape the future roadmap of HP’s digital services.

What you bring

• Experience: 3-5+ years of experience in Technical Pre-Sales, Solution Architecture, or a similar customer-facing technical role.
• Technical Proficiency: Strong understanding of SaaS models, Endpoint Management (e.g., MS Intune, VMware Workspace ONE), and Cybersecurity fundamentals. Familiarity with Windows OS architecture and telemetry data is essential.
• Communication Skills: Exceptional presentation abilities. You are comfortable commanding a virtual room and explaining complex technical concepts to non-technical stakeholders.
• Language: Fluency in English & Italian is required.
• Problem Solving: A proactive, analytical mindset with the ability to troubleshoot technical issues under pressure and navigate ambiguity.

What sets you apart

• Experience with scripting languages (e.g., PowerShell) for automation and device management.
• Industry certifications such as Microsoft 365 Certified: Endpoint Administrator Associate or ITIL Foundation.
• A passion for the "Future of Work" and Digital Employee Experience (DEX) trends.
• Native Italian with fluency in English. Spanish language is a plus.

Why HP Barcelona?

Our Barcelona site is a global center of excellence and one of HP’s most international hubs, hosting employees from over 60 nationalities.

• Flexibility: We offer a hybrid work model that promotes work-life balance.
• Growth: Access to HP’s endless learning platforms, certification paths, and mentorship programs.
• Impact: Join a company recognized as one of the world’s most sustainable corporations.

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Equal Opportunity Employer (EEO)-

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "