Saudi Arabia: CCTV Operator

At H&P, our people are our strength.

JOB SUMMARY:

The Security Control Room Operator is responsible for monitoring, controlling, and operating all security and communication systems to support H&P’s security operations across Saudi Arabia. The role functions as the central operations and communications hub for security activities, providing real-time situational awareness across company locations, rigs, and personnel.

The incumbent monitors security systems, including CCTV, intruder detection, vehicle tracking, radios, and satellite telephones, responds to incidents in accordance with established procedures, and ensures timely communication with the Country Security Supervisor and relevant management. This position plays a critical role in maintaining operational security, coordinating emergency responses, and supporting security supervisors and country leadership.

RESPONSIBILITIES:

The following items represent the essential functions and accountabilities for this position. This description is not meant to be all inclusive nor to prevent other duties from being assigned when necessary. Responsibilities may change at any time with or without notice. Regular and reliable attendance is essential and required in performance of the job.

• Monitor and operate all control room security and communication systems, including CCTV, alarms, radios, and tracking platforms.
• Ensure continuous functionality of all control room equipment; identify, report, and document system faults or malfunctions.
• Conduct routine communication tests and scheduled check-in calls with guard posts to ensure operational readiness and procedural compliance.
• Receive, assess, document, and respond to security incidents and alarms in accordance with approved procedures.
• Promptly escalate incidents, threats, or abnormal activities to the Security Supervisor and Country Management as required.
• Initiate emergency call-outs and coordinate security or rapid response deployments when directed.
• Distribute threat alerts, advisories, and operational notifications as authorized.
• Act as the central communication and coordination hub between security leadership, guard forces, field personnel, and external stakeholders.
• Maintain real-time situational awareness by monitoring personnel and vehicle movements across H&P locations and rigs.
• Maintain accurate and comprehensive logs of communications, incidents, movements, and actions taken.
• Update control room displays, access control systems, and records as instructed.
• Operate independently within defined procedures, escalating complex or non-routine matters as appropriate.
• Maintain control room facilities and equipment in a clean, organized, and serviceable condition.
• Handle all security-related information with strict confidentiality and professional discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of security protocols, procedures, and physical security operations.
• Experience operating security monitoring, communication, and reporting systems.
• Strong communication and interpersonal skills.
• Ability to remain calm, alert, and effective during emergencies or high-pressure conditions.
• Ability to handle confidential and security-sensitive information.
• Proficient in Microsoft Office and basic computer applications.
• Secondary School Certificate (12 years) required.
• Control Room Operator certification or formal training preferred.
• Functional proficiency in English and Arabic (verbal and written).

Thank you for your interest in joining our team!