Senior Consultant Infra Engineer
First seen by Alion on Sep 18, 2026.
Designation : Senior Consultant Infra Engineer
Location : Pune / Hyderabad
Mode of Work : Hybrid
Experience : 13 - 16 Years
Description :
Lead the engineering, analytics, and continuous improvement of enterprise endpoint experience by leveraging telemetry, automation, and digital experience platforms to enhance colleague productivity and device performance.
- Own the enterprise strategy for digital endpoint experience monitoring, analytics, and continuous improvement across managed devices.
- Lead the adoption and optimization of Digital Employee Experience (DEX) platforms, endpoint analytics, and device health monitoring solutions.
- Establish device experience baselines, KPIs, and service health metrics to proactively identify and resolve user experience issues.
- Drive improvements in device performance, boot times, application responsiveness, collaboration experience, and overall endpoint reliability.
- Design and implement proactive remediation, automation, and self-healing capabilities to improve endpoint stability and reduce support demand.
- Partner with Service Desk, Infrastructure, Security, and Engineering teams to identify experience gaps and drive data-driven improvements.
- Leverage endpoint telemetry, analytics, and user sentiment data to prioritize engineering investments and modernization efforts.
- Define architecture standards, governance frameworks, and operational best practices for endpoint experience monitoring and management platforms.
- Track and communicate device experience trends, productivity insights, and business outcomes through executive dashboards and reporting.
- Mentor engineers and build organizational capability in digital employee experience, endpoint analytics, proactive support, and workplace engineering.
Tech Stack :
- DEX Platforms, Device Health Monitoring, Workplace Engineering, Automation Tools, Cloud Technologies, Infrastructure Management, API Integration, AI and Machine Learning, Telemetry Analytics.
Skills
Monitoring Tools, Integrated Service Desk, Telemetry Tools, DEXOps, API Integration, Application Remediation, Modern Workplace