Store - Huck's Sales Associate*2020*

Job Title: Sales Associate, Full or Part Time

Job Purpose:

Every Huck’s Market Sales Associate is responsible for the proper and efficient operation of their shift, within company policy, to ensure that the shift contributes to the profitability of the store.

Job Duties and Responsibilities:

Customer Service

Greets all customers promptly (including gasoline intercom) and provides courteous service adhering to all Best In Class standard

Ensures that store appearance reflects company expectations and standards

Ensures that the store is open and ready for business during all hours

Handles all customer conflicts by using our method of MAKE IT RIGHT

General Job Duties

Is committed to our Vision/Mission Statement (T.H.A.N.K.S)

Performs specific tasks as assigned by the Store Manager

Follows all federal, state and local laws and ordinances pertaining to the operation of the store

Follows the work schedule as posted, unless a change in schedule is arranged with Store Manager

Operates shift within company guidelines and policies

Ensures Store Manager is made aware of all sales, cash, or operating discrepancies

Actively participates in all Company contests

Suggestive sales at all times

Accounting

Completes a shift checklist according to company policy

Properly records all hours worked on the workstation

Rings all sales on the sales register, with no exception

Accurately records all voids, refunds and price overrides

Human Resources

Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance

Treats all co-workers and customers with dignity and respect

Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance

Records hours worked in the workstation

Complies with the Company Responsible Retailing policy

Security

Ensures all cash handling procedures are followed

Ensures a safe shopping and working environment

Ensures all company assets are protected, including cash and merchandise

Ensures vendor check-in procedures are followed per company policy 

Ensures cash is only kept in the safe and the register

Follows company policy with regard to excessive cash in registers, change funds and safe security as directed by the Store Manager

Follows company policy with regard to not allowing another associate to operate his or her cash drawer

Follows company shift change procedures as per company policy

Merchandising

Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times

Properly cleans and maintains equipment and readies high-margin products such as coffee, fountain drinks, etc. as directed by the Store Manager

Uses correct pricing as listed on the DSD or grocery book for all merchandise

Uses suggestive selling techniques as directed by the Store Manager

Maintenance

Keeps store floors clean at all times, with specific responsibilities being assigned by the Store Manager

Checks refrigeration equipment for proper performance and temperatures a minimum of once per shift

Cleans windows, floors, shelving, counters, gas pumps and parking lot to ensure they remain clean at all times.

Follows all items on the shift duty checklist

Immediately advises the Store Manager of any maintenance problems.

Safety

Ensures that ladders are properly used

Ensures that lifting procedures are followed per company policy

Ensures that wet floor signs are used, per company policy

Reports accidents promptly to the Store Manager and corporate office

Huck’s Bucks Loyalty App

Actively promote the Huck’s Bucks Loyalty app to customers

Communicate to customers the benefits of signing up and using the app

Monitor transactions for potential misuse of points or discounts

Assist customers on how to sign up and use the app for discounts and redemption

Benefits:

Competitive salary commensurate with experience.

Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.

Opportunities for career advancement and professional development within a growing company.

Employee discounts for food and fuel.

The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job.  Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).