Product Deployment Engineer
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND-01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we’re growing the team to take it even further.
About the Role
We are seeking a skilled and motivated Product Deployment Engineer to support the deployment and integration of our humanoid robot solutions at customer facilities in North America. The role involves on-site visits to customer facilities, data collection, lab-based simulations, executing high-quality demos, conducting in-lab and in-field testing and supporting on-site solution integration. This position requires technical expertise, attention to detail, problem-solving skills, and a customer-centric approach.
What You'll Do
Support the deployment and implementation of humanoid robot solutions at customer locations.
Conduct visits to customer facilities to gather data, assess requirements to ensure successful integration of robotic solutions.
Build physical twins, test rigs and test environments in our lab for reliability, performance and acceptance testing.
Organise and conduct product demonstrations in the lab for customers, investors, and internal stakeholders.
Represent the company at expos and industry events, delivering live product demos.
Test different product releases, ensuring timely delivery to customer sites.
Support solution integration in customer facilities, ensuring seamless operation.
Plan, organise, and supervise on-site Proof of Concept (PoC) and pilot projects, both short and long-term.
Collect and analyse product data and customer feedback; to improve product performance and deployment efficiency.
Perform minor maintenance tasks on robotic systems, including troubleshooting with remote engineering support.
Collaborate with engineering, product development, and customer support teams to optimize deployment strategies.
What We're Looking For
Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field) or equivalent technical qualification.
Experience with robotic solutions, automation systems, or related technologies.
Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance.
Experience managing robotics or automation concept/pilot projects and deployment processes.
Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently, under pressure.
Excellent organisational and communication skills to coordinate with internal teams and customers.
Ability to work independently and adapt to dynamic environments.
Ability to build effective working relationships with customers, including senior stakeholders and operations staff.
Willingness to travel for short-to long-term assignments at customer and partner facilities across North America with occasional travel to Humanoid HQ and other locations in Europe. Approx 40% travel.
Preferred Qualifications
Prior experience in warehouse/logistics automation, industrial robotics or humanoid robotics deployment.
Familiarity with software integration and sensor-based automation.
Experience with CAD modeling, 3D scanning, or digital twin technology.
Experience with commissioning or acceptance testing
Experience with automation business case development.
Experience working in complex operational environments
Ability to deliver engaging presentations and live demonstrations to diverse audiences.
What We Offer
Comprehensive health coverage for US-based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
401(k) retirement plan with 4% employer match.
Competitive equity: stock options with meaningful upside as we scale.
Free daily catered lunch, snacks, and drinks in-office.
Collaboration with top-tier engineers, researchers, and product experts in AI and robotics.
Freedom to influence the product and own key initiatives. For this role in Massachusetts, the expected base salary range is $100K-$130K USD per year; your placement in that range depends on how your experience maps to our internal leveling.