Forward Deployed Engineer

Job Description

Responsibilities: - Deploy the Dextr platform for new customers: configure AI agents, call flows, knowledge bases, and SOPs to match each property's operations. - Build smaller tools, scripts, and custom configurations on top of Dextr OS data loaders, integration glue, dashboards, automations whatever a deployment needs to go live. - Wire up integrations with customer systems (PMS, POS, telephony, guest messaging, CRMs) using APIs, webhooks, and low-code tooling. - Write and refine prompts for customer-facing AI agents, and test agent conversations end-to-end before go-live. - Debug deployment issues across the stack from a misbehaving prompt to a failing API call and fix them fast. - Turn repeated deployment work into reusable tooling and templates, so every customer after this one goes live faster. - Collaborate daily with the US-based delivery team and feed deployment learnings back to the core platform engineering team in Bangalore. Requirements: - 1-3 years of software engineering experience (internships at product companies count toward this). - Solid programming fundamentals in Python or JavaScript/TypeScript; comfortable working with REST APIs, JSON, and webhooks. - Hands-on curiosity about LLMs and AI agents; you've built something with an LLM API, even if it was a side project. - A builder's bias: given a customer problem, you'd rather ship a small working tool today than design a big system for next month. - Strong debugging instincts and the persistence to chase an issue across systems you didn't write. - Clear written and spoken communication; you'll document what you build and occasionally interact directly with customer teams. Company Summary Dextr AI builds AI workers for hospitality, travel, lodging, property management companies, and other service-intensive physical businesses. We improve customer experience, increase revenue, and reduce operating costs through always-on AI teammates that support core workflows across experience, customer support, bookings (phone, text, and AI search), back office staff management, front desk operations, and business intelligence. At the core is Dextr OS (DOS) that powers each customer's AI brain for insights and optimization. Our differentiation: Dextr AI's focus is on bringing immediate ROI (less than 30 days) through an always-on AI workforce that is personalized for each client, rather than generic automation. Our applications are deployable across industries such as hotels, resorts, PMCs, campgrounds, STRs, casinos, restaurants, cruise lines, entertainment, and sports venues. Why Join Us Why Dextr - Ground-floor engineering role at a funded seed-stage company with live, referenceable customers. - Work on genuinely hard problems at the intersection of traditional systems engineering and applied AI. - Direct impact: your code runs in real hotels, serving real guests, from week one. - Competitive salary and meaningful equity.

Required Skills

[APIs, LLMs, Python, Agentic AI, Golang, JavaScript, JSON, TypeScript]

Additional Information

Source recruiter: Cibi M T Source recruiter designation: Manager Company tagline: AI workforce for the experience economy Employee count: 10 Company founded: 2025 Company tech stack: Python, JavaScript, TypeScript, REST, JSON, Machine Learning, CRM Website: https://dextr.ai/ LinkedIn: https://www.linkedin.com/company/dextr-ai-automation/about/ Instahyre score: NA Strong match: NA Accept outstation: true Company tagline: AI workforce for the experience economy Logo: https://media.instahyre.com/images/profile/base/employer/55524/a19ed894a0/dextr_ai_automation_logo.webp