Technical Program Manager

We are looking for an experienced Technical Program Manager (TPM) to lead the execution and delivery of complex, cross-functional technology initiatives across the organisation. This role sits at the intersection of Engineering, Product, Design, Infrastructure, Security, Compliance, and Business teams. You will be responsible for driving execution, managing dependencies, mitigating risks, improving delivery processes, and ensuring strategic programs are delivered on time with exceptional quality. The ideal candidate combines strong technical understanding with outstanding program management and stakeholder management skills.

Responsibilities:

• Lead end-to-end delivery of strategic technology programs from planning through execution and launch.
• Define program scope, milestones, timelines, deliverables, dependencies, and success metrics.
• Build and maintain comprehensive execution plans across multiple engineering teams.
• Coordinate cross-functional initiatives involving Engineering, Product, Design, QA, Infrastructure, Security, Compliance, Finance, and Operations.
• Drive alignment between business priorities and engineering execution.
• Track multiple concurrent technical workstreams while ensuring delivery against commitments.
• Manage backend, mobile, web, DevOps, data, infrastructure, and platform initiatives simultaneously.
• Coordinate API integrations, third-party dependencies, payment gateway implementations, banking integrations, cloud infrastructure deployments, and production releases.
• Identify execution risks early and proactively drive mitigation plans.
• Remove blockers, facilitate decision-making, and resolve cross-functional conflicts.
• Lead Agile ceremonies, including sprint planning, backlog reviews, program reviews, retrospectives, and release planning.
• Prepare executive dashboards, program status reports, risk registers, dependency trackers, and delivery metrics.
• Establish scalable program management processes, governance frameworks, documentation standards, and reporting mechanisms.
• Continuously improve execution efficiency, delivery predictability, communication, and cross-functional collaboration.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
• 6+ years of experience in Technical Program Management, Program Management, Engineering Management, or Technical Project Management.
• Demonstrated experience delivering complex software programs involving multiple engineering teams.
• Strong understanding of software development lifecycle (SDLC), Agile methodologies, Scrum, and Kanban.
• Solid technical understanding of distributed systems, APIs, cloud platforms, microservices, CI/CD pipelines, and modern software architectures.
• Ability to effectively partner with engineering teams without being a hands-on developer.
• Proven experience managing multiple concurrent technology initiatives in a fast-paced environment.
• Excellent stakeholder management, communication, negotiation, and leadership skills.
• Strong analytical thinking, prioritisation, organisational, and problem-solving abilities.
• Hands-on experience with Jira, Confluence, or similar project management and collaboration tools.

Preferred Qualifications:

• Experience in fintech, banking, payments, digital wallets, or other regulated industries.
• Understanding of payment processing, card issuing, remittances, financial integrations, or banking systems.
• Experience managing cloud infrastructure, platform engineering, DevOps, or security-related programs.
• Familiarity with engineering KPIs, DORA metrics, release management, and delivery governance.
• PMP, PgMP, PMI-ACP, SAFe, or equivalent certifications are an advantage.