Senior HRBP Generalist

ABOUT US

HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook), which recognised us as the most socially impactful startup operating in Africa, where we initially started our work.

We are dedicated to closing the global tech skills gap, and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education, who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS).

We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business, join us as we play our part in making the world a more stable, safer, and fair place.

ABOUT THE ROLE

As the Senior HR Business Partner, you will take operational and strategic ownership of all human resources, employee relations, and talent acquisition activities across our commercial and sales divisions.

In this role, you will lead a small, high-impact people pod consisting of a Recruiter and HRBP. You will translate business targets into high-velocity recruitment pipelines and robust HR operations. You will oversee the screening and hiring of high-caliber sales talent (incorporating tools like TestGorilla, Google Suite practical tests, and sales roleplays) while maintaining operational performance on the floor through structured metric tracking, contract lifecycle management, PIPs, disciplinary hearings, and CCMA readiness].

We are seeking a seasoned practitioner who combines high-level business partnering with hands-on team leadership-someone who drives daily team execution, sets rigorous quality bars, enforces policy over popularity, and thrives in an autonomous, decentralized environment.

Please note that this role is hybrid in Cape Town.

RESPONSIBILITIES

Leadership & People Management

• Team Leadership: Directly manage, mentor, and set daily and weekly priorities for your Recruiter and HRBP, auditing the accuracy and quality of their deliverables.
• Operational Rhythms & 1-on-1s: Run structured daily roll calls, weekly sprint reviews, and monthly 1-on-1 performance check-ins to monitor pod productivity, SLA compliance, and pipeline velocity
• Accountability & Capacity Management: Distribute departmental workloads effectively across recruitment sprints and operational HR cases, stepping in to unblock bottlenecks and maintain operational continuity.

Talent Acquisition & Recruitment Oversight

• Recruitment Strategy & Execution: Oversee full-cycle talent acquisition for commercial, admissions, and call center roles, ensuring hiring pipelines meet headcount quotas on schedule
• Screening & Assessment Integrity: Drive and audit our multi-stage evaluation pipeline-leveraging TestGorilla AI video screening, custom Google Workspace/CRM practical assessments, and Google Suite take-home tasks.
• Specialised & Leadership Hiring: Personally lead end-to-end recruitment for senior sales roles, supervisors, QA specialists, and operational managers
• Hiring Manager Partnering: Work with commercial department heads to design hiring toolkits, refine candidate scorecards, calibrate live sales roleplays, and conduct final executive interviews

Performance Management & Employee Relations

• Performance Monitoring: Partner with operational leadership to track staff activity against weekly and monthly targets, identifying performance deficits early.
• PIPs & Disciplinary Action: Guide the HRBP in drafting, monitoring, and managing formal Performance Improvement Plans (PIPs), and chair formal disciplinary hearings for conduct and incapacity issues.
• CCMA Readiness: Oversee the collation of comprehensive evidence packs for CCMA referrals, representing the business at conciliations and arbitrations with procedural and substantive fairness.
• Shift & Attendance Protocols: Enforce strict adherence to regional shift patterns (including night operations/US shifts) and manage absenteeism reporting protocols.

Core HR Operations & System Hygiene

• Employee Lifecycle Oversight: Supervise contract preparation, onboarding ramp-up tracking (30/60/90-day reviews), probation assessments, and prompt offboarding asset recovery to safeguard company IP.
• Data Integrity & HRIS: Maintain 100% data accuracy across our HRIS (HMIS), absence trackers, and ATS (Workable).
• Policy Governance: Consistently interpret and enforce internal HR policies, balancing call center operational realities with legal compliance (LRA, BCEA)

Requirements

Minimum Experience & Skills

• Total HR Experience: 6+ years of progressive HR experience, with at least 2+ years operating as a Senior HRBP, HR Lead, or People Operations Lead overseeing both HR operations and recruitment.
• Minimum of 2+ years of direct, line-management experience leading a small team (e.g., managing 1-4 direct reports such as HR coordinators, junior/mid HRBPs, and recruiters).
• Talent Acquisition Background: Deep hands-on experience running structured hiring funnels, using ATS platforms (Workable preferred), and administering skills testing batteries (TestGorilla or similar)
• Solid South African labor law knowledge (BCEA, LRA) with direct experience executing formal disciplinary procedures and CCMA processes.
• Tech Proficiency: Advanced proficiency in Google Workspace (Docs, Sheets, Slides, Calendar, Meet) and modern HRIS/payroll tools
• Operational Mindset: A "no task is too small" attitude with exceptional attention to detail, administrative accuracy, and stakeholder communication.

Preferred Attributes

• Tertiary qualification in Human Resources, Industrial Psychology, or a related field.
• Prior HR experience within a fast-scaling startup or tech-enabled business.
• Prior experience scaling distributed teams across multiple jurisdictions (e.g., South Africa, UK, USA).
• Strong interpersonal skills with the ability to offer objective advice and challenge department leads when appropriate.

Benefits

Flexible & remote working: We are a remote-friendly organisation and offer flexible work options. However, this role may require a once a week presence at our offices in Cape Town, if you are Cape Town-based.

Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps.

Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a management team that draws their former experience from companies such as Google, Amazon, GetSmarter/2U, Zando and Yoco.

Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it.

Our Values

We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.