Social Media Manager

About Us

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies.

With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Hong Kong, Taiwan, Philippines, Thailand, Morocco, Cyprus, and more.

About the Role

We are seeking a creative, data-driven, and highly organized Social Media Manager to join our Marketing team. In this role, you will be responsible for developing and executing social media strategies that enhance brand awareness, engage target audiences, and support business growth. You will oversee content planning, campaign management, performance analysis, and cross-functional collaboration to ensure a strong and consistent brand presence across all digital platforms.

Key Responsibilities:

• Social Media Strategy & Campaign Management: Develop, execute, and manage social media campaigns across multiple platforms, including Meta, TikTok, X, and YouTube, aligned with the company's marketing and business objectives.
• Content Creation & Publishing: Leverage social media management tools to create, schedule, and deploy engaging multichannel content that drives audience engagement and brand awareness.
• Cross-Functional Collaboration: Work closely with Sales and Marketing teams to develop integrated social media campaigns that support lead generation, customer engagement, and brand-building initiatives.
• Performance Tracking & Optimization: Establish and monitor key performance indicators (KPIs) to evaluate campaign effectiveness, generate insights, and optimize future social media strategies based on data-driven recommendations.
• Trend Monitoring & Innovation: Stay updated on emerging social media trends, platform updates, and industry best practices to ensure the company's content remains relevant, competitive, and engaging.
• Community Engagement & Brand Management: Monitor social media channels, engage with audiences when necessary, and maintain brand consistency across all digital communications.
• Content Writing & Copywriting: Create compelling social media posts, captions, and articles tailored to different platforms and target audiences.
• Administrative Support: Undertake other ad-hoc assignments and projects as directed by the line manager.

Qualifications & Requirements:

• Bachelor's Degree in Communications, Marketing, Business, or a related field.
• Minimum 3 years of experience in digital marketing, content strategy, or social media management.
• Proven experience managing social media platforms and content workflows.
• Hands-on experience with social media management tools, including Meta Business Suite, TikTok Business, YouTube Studio, Hootsuite, or similar platforms.
• Strong understanding of social media analytics, audience engagement, and performance measurement.
• Excellent organizational skills with strong attention to detail and the ability to manage multiple deadlines in a dynamic environment.
• Creative mindset with strong content creation, copywriting, and storytelling abilities.
• Proficient in social media platforms including Meta, TikTok, X, and YouTube.
• Strong communication skills in both Bahasa Indonesia and English.
• Self-motivated, proactive, and able to work independently as well as collaboratively within a team.