AI Engineer

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Summary

Information Technology Services (ITS) at Iowa State University is seeking an Artificial Intelligence (AI) Engineer (Software Developer II) to support the development, deployment, and maintenance of AI solutions in a higher education research institution. This role is centered on the practical implementation of AI tools and features that support the university’s mission and improve institutional services. The ideal candidate will work closely with stakeholders to gather and refine AI requirements, build AI applications, and manage their ongoing performance in production environments. This position emphasizes practical implementation, testing, and lifecycle support of AI features integrated into institutional services and platforms.

Duties include :

• Collaborate with end users and stakeholders in a higher education, extension,and research environment to gather and document business and technical requirements for AI capabilities.

• Design, develop, test, andmaintainAIapplicationsand servicesusing low-code Microsoft toolsto meet institutional needs.

• Integrate AI functionality into university systems usingtheMicrosofttechnical stack.

• Design and implement multi-agent architectureelementsintheMicrosoftecosystem.

• Troubleshoot,debug, and resolve issues in both custom and third-party applications.

• Monitor system health, analyze logs and metrics, and implement fixes as needed.

• Maintainsecure access patterns, authentication, authorization, and data protection controls for AI applications using the Azure cloud platform.

This position is part of a new team at Iowa State focused on automation and AI innovation.You’llwork withcutting-edgetechnologies,help shape the university’s approach to AIimplementation, anddevelopapplicationsused by faculty, students, and staff across campus.It’sa dynamic environment where your work will make a tangible impact.

Preferred Qualifications

• Education, training, or certification in artificial intelligence (AI)ormachine learning.

• Develop and maintainAI-powered applications using Azure AI services, Azure OpenAI, Microsoft Foundryand Microsoft Copilot technologies.

• IntegrateCopilot Studio agentswithbackend services using Power Automate, Azure Functions, APIs, and custom connectors.

• Create and administer Microsoft Foundry endpointsforAI models with Entra security for authentication.

• Configure and maintainpipelines in Power Platformto manage solution migrations and deployments.

• Design and implement API gateways and authentication mechanisms using Microsoft Entra ID, Azure Functions, and Azure Key Vault to provide secure, unified access to AI models hosted on Azure.

DesiredQualifications

• Integrate AI agents with enterprise platforms, such as Salesforce, for live-agent handoff and case creation via custom connectors and OAuth workflows.

• Implement telemetry, monitoring, and security controls across Copilot Studio, Microsoft Foundry, Azure, and Power Platform.

• Implement security measures such as rate limiting via Azure Front Door or API Management (APIM).

• Utilize Microsoft Azure development tools to build AI solutions and integrate AI functionality into university services.

• Configure Copilot Studio topics, generative answers, plugins, actions, and knowledge sources to support university department-specific use cases.

• Build conversationaland autonomousAIagentsusing Copilot Studio.

• Develop and manage advanced Power Automate flows to automate data ingestion and synchronization between platforms.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

For more information about Information Technology Services, please visit: Information Technology Services

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

Why Choose Iowa State University?

Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

If you have questions regarding this application process, please email [email protected], or call 515-294-4800 or Toll Free: 1-877-477-7485.

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Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.