Flex Banker

Flex Banker

Department: Retail Banking  |  Status: Part-Time, Non-Exempt

Location: This position will work from our Columbia, MO branch location

Position Overview

The Flex Banker is a part-time branch role built for someone who thrives in a fast-paced, customer-facing environment and can jump in and deliver on day one. Whether you’re supplementing another job, re-entering the workforce, or exploring a career in banking, this role gives you hands-on experience across teller and banking functions without the full-time commitment. Hours vary week to week based on branch needs, making scheduling predictability a shared conversation.

What You’ll Do

• Provide friendly, accurate service at the teller line and personal banker desk, ensuring every customer feels seen and helped - regardless of how simple or complex their need.
• Process core banking transactions: deposits, withdrawals, loan payments, cashier’s checks, and account inquiries.
• Assist with new account openings and basic account maintenance under the guidance of full-time branch staff.
• Balance your teller drawer at the end of each shift and flag discrepancies for prompt resolution.
• Introduce customers to products, services, and digital banking tools when opportunities naturally arise, passing warm referrals to full-time bankers for follow-through.
• Maintain accurate transaction records and handle customer documentation in accordance with bank policy and regulatory requirements.
• Step in where the branch needs support: answering phones, assisting with mail, or helping other departments during peak periods.

What You Bring

• At least 1 year of customer service or cash handling experience; prior banking experience is a plus but not required.
• High school diploma or equivalent.
• A friendly, professional communication style that puts customers at ease and builds confidence.
• Flexibility to work varying hours, including some Saturdays, based on branch scheduling needs.
• Reliable, detail-oriented, and comfortable working within established procedures while staying focused under the pace of branch activity.
• Basic computer proficiency; familiarity with Microsoft Office is helpful.
• Commitment to maintaining customer confidentiality and upholding bank policy at all times.

Schedule

This is a part-time position, typically ranging from 15-25 hours per week depending on branch volume and staffing. Candidates should have flexible availability, including weekend availability. Specific hours will be discussed during the interview process.

Benefits Offered (Full-time employees)

• Health Coverage: Comprehensive medical, dental, and vision plans. Also offers a Health Payment Account (HPA).
• Retirement: Safe Harbor 401(k) plan with a dedicated wealth advisor.
• Wellness/Ancillary: Includes supplemental benefits including Accident, Critical Illness, Short-Term Disability and employer-paid Life Insurance.