CTA (Payments)

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Job Advert Posting

We are currently seeking a Clinical Trial Associate to join our diverse and dynamic payments team.

What you will be doing

• CTA work will be focused on payments

• Perform administrative tasks such as: mass mailings, meeting coordination, agenda and minute preparation, trackers and distribution lists maintenance, and support consistent study level communications through for example presentations or newsletters, etc.

• Assist with document management, including finalization, version tracking, filing/archiving and management of study related correspondence.

• Support development of project specific forms and trackers as appropriate.

• Support preparation and follow-up of audits/inspections related to the Trial Master File (TMF); supporting that TMF is always inspection ready.

• Develop and manage study-specific forms, trackers, and Investigator Site File (ISF) binders (including through a printing vendor) and/or related project materials.

• Manage system/vendor access for site staff, including regular review, authorizing and removing access as appropriate.

• Support PM/CTM/CRAs with the coordination of non-IP related study supplies, project equipment and other study material. · Support with study system maintenance and Clinical Trial Management Systems (CTMS) at a project level. May support subject tracking in CTMS based on available reports (from system).

• Run clinical dashboards and generate metric reports as applicable.

• Assist with study level documents distribution and AOR tracking.

• Support site payments reconciliation, under supervision.

• Coordinate study-level translations via third party vendors.

• Support team training management (matrix maintenance, reconciliation and compliance report generation).

• Maintain communications with the internal project team, escalating issues as required.

Your profile

• Bachelor's or Master's degree.

• At least one year of experience in payments area, experience from Research Site (Study Coordinator) or Payment Associate (CRO/ Pharma) is an asset.

• Knowledge of clinical trial processes, regulations, and guidelines is an asset.

• Excellent organizational and communication skills.

• Ability to work collaboratively in a fast-paced environment with attention to detail.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply