Senior Software Engineer – Quality Engineering

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles - such as field-based sales or other remote-by-design positions - may have different work arrangements as noted in their individual postings.

At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here.

Position Overview

As a Senior Software Engineer on the Testing Tools team, you will own the architecture and reliability of the automation frameworks and testing infrastructure that give ID.me engineering teams the confidence to ship quickly and safely. You'll design and build tooling for functional, end-to-end, and security-focused test automation, extend testing coverage into production through canary releases and progressive delivery, and champion AI-assisted testing practices across the engineering organization. You'll work closely with engineering, product, and security teams to raise the bar on quality and resilience for a platform that verifies the identity of millions of users.

Key Responsibilities

• Design, build, and maintain automation frameworks (Playwright, Python, Jest, API automation) that provide comprehensive, reliable test coverage across ID.me's services.
• Develop end-to-end and integration testing strategies for complex, asynchronous, event-driven, and eventually-consistent systems, including workflow orchestration platforms such as Temporal.
• Build and champion testing-in-production practices - canary deployments, progressive/phased rollouts, synthetic monitoring, and automated rollback triggers - to validate real-world behavior safely before full release.
• Own security-focused test automation covering authentication/authorization flows (OAuth 2.0, OIDC), RBAC/ReBAC, secrets management, and tenant isolation.
• Integrate automated testing into CI/CD pipelines (e.g., GitHub Actions) to give teams fast, reliable feedback.
• Apply AI tools to accelerate test authoring, test plan generation, and code review - modeling AI-first engineering practices for the team and helping less-technical stakeholders adopt AI safely.
• Partner with development teams as a testing strategist, advising on testable code structure, coverage gaps, and quality checks throughout the development lifecycle.
• Debug and root-cause issues across frontend, backend, APIs, and distributed services, and drive fixes to closure.
• Define and track reliability metrics (e.g., time to detect, time to remediate) for the systems you test.

Minimum Qualifications

• 8+ years of experience (or equivalent: 6+ years with a Master's degree, or a PhD with 3+ years) as a software engineer  in modern web applications and distributed systems.
• Proficiency in Python/TypeScript/JavaScript/Java
• Hands-on experience with Playwright, Jest, and API automation.
• Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, ArgoCD).

Preferred Qualifications

• API & Systems Testing: REST APIs, microservices, distributed and event-driven architectures; workflow orchestration (e.g., Temporal)
• Identity & Access Management: OAuth 2.0, OIDC, SAML 2.0, SCIM 2.0; enterprise IdPs (Okta, Entra ID, Auth0, Ping); RBAC/ReBAC (Zanzibar, SpiceDB) and multi-tenant authorization
• Security & Compliance: AuthN/authZ testing, secrets management, tenant isolation, least-privilege access; IDV/KYC and PII/compliance validation
• Testing Strategy & Ops: Canary/phased rollouts, automated rollback, contract testing (Pact), performance/load testing (Locust, k6, Gatling)
• Engineering & Platform: Java/Spring Boot or Ruby on Rails; GCP, Docker, Kubernetes; observability and chaos engineering
• AI-Augmented Testing: Using/building agentic tools for test generation, code review, and test planning
• Debugging: Strong root cause analysis across frontend, backend, APIs, and distributed services

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range

$166,000—$216,000 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.