Product Manager II

Product Manager 2 (VS)

Video is no longer just a feature - it's the front door of trust. At IDfy, our Video Services power onboarding, verification, fraud detection, and compliance for some of the largest banks, fintechs, and platforms in the country.

We're looking for a Product Manager II to take this high-impact product and turn it into a growth engine. This role blends customer empathy, GTM thinking, and product innovation - building video experiences that work across geographies, languages, devices, and user sophistication levels.

If you like building products that millions of people interact with, and love sitting right where users, business, and technology collide, you'll feel at home here.

We Are The Perfect Match If You:

• Have 3-5 years of product experience, preferably in B2B SaaS, fintech, or high-volume consumer platforms
• Are from a Tier-1 engineering or business school and bring strong analytical and business thinking
• Care deeply about outcomes - adoption, conversion, completion rates, revenue - not just feature shipping
• Love talking to customers and turning what you hear into better product decisions
• Can think GTM across demographics - urban, semi-urban, low bandwidth, multilingual, assisted vs self-serve
• Enjoy experimenting with product-led growth and organic adoption loops
• Are comfortable owning client conversations and representing the product externally
• Like working in fast-moving environments where you build, test, learn, and iterate

What Your Day Would Look:

• Owning the end-to-end experience of Video KYC and Video Services across industries and geographies
• Running client calls to understand how video is used in real onboarding, fraud, and compliance workflows
• Identifying friction points, drop-offs, and opportunities in video journeys and fixing them with product innovation
• Driving organic growth through better UX, smarter flows, and stronger customer voice in the product
• Partnering with Sales and Solutions to shape GTM strategies for different customer segments
• Launching new features that improve conversion, completion, trust, and scale
• Using data, experiments, and customer feedback to decide what to build next

Why IDfy:

Because here, video isn't just video - it's identity, compliance, trust, and fraud prevention rolled into one.

At IDfy, You'll Get To:

• Build products used by millions of end users and thousands of enterprises
• Own a platform that touches banking, lending, gig work, hiring, and beyond
• Work with real customers, real money, and real impact
• Ship fast, learn faster, and see your work in the wild

If you want to build products that are visible, meaningful, and scaled, Video Services is where it happens.

Skills

B2B, Fintech, GTM, Product, Product-Led Growth, SaaS