Technical Program Manager
First seen by Alion on Sep 4, 2026.
What Your Day Will Look Like :
- Lead and oversee technical integration and transformation projects for enterprise customers for Privy by IDfy.
- Collaborate with cross-functional teams to ensure seamless delivery of technical solutions.
- Understand customer use cases to design solutions leveraging product suite.
- Provide technical guidance and solution configurations tailored to customer requirements.
- Own and manage the end-to-end product integration lifecycle, from requirement gathering to go-live.
- Act as the single point of contact for product-related queries and escalations during integrations.
- Collaborate with internal teams (product, engineering, sales) and external stakeholders to meet critical deadlines.
- Build strong relationships with enterprise clients, ensuring alignment on project goals and timelines.
- Serve as the go-to product specialist for all IDfy product suite.
- Provide in-depth technical insights on how solutions can be configured to meet complex enterprise needs.
- Facilitate and oversee all aspects of testing, including User Acceptance Testing (UAT), to ensure successful deployments.
- Proactively identify risks and troubleshoot issues during the integration process.
What We Are Looking For :
- 8+ years of experience in Project/Program Management with a focus on technical integrations or transformations.
- Proven track record of leading projects for enterprise clients, especially in the SaaS, APIs, or SDK domains.
- Hands-on experience with Cloud, REST APIs, JSON, XML, and integration workflows.
- Strong understanding of software development lifecycles, system design, and architecture principles.
- Exceptional communication and stakeholder management skills, with the ability to navigate complex conversations.
- Strong problem-solving and analytical abilities to address unique customer challenges.
- Proactive, customer-focused mindset with an emphasis on delivering value.
- Adept at mentoring and guiding junior team members.
- Strong collaboration skills to foster teamwork and achieve project goals.
Skills
Project Management, Program Management, SaaS, API, Cloud, Delivery Management, IT Project Delivery