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High Potential Program - IT Support

Impossiblecloud • English: C1 • Cybersecurity • Servers & Data Center Hardware • Python • 5 months ago
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Salary
≈ $40k – $95k per year (Estimated)
Location
In office (Hamburg)
Employment
Internship

Confirmed on the employer's own hiring board on Oct 3, 2026. First seen by Alion on May 11, 2026. Impossiblecloud scores A on the Alion truth index.

Overview
Company
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Profile match

Impossiblecloud

GDPR-compliant S3 object storage with exceptional performance and full data control. Ideal for backup, disaster recovery, and AI workloads.
impossiblecloud.com • HQ: Hamburg, Germany • Information Security • Servers & Data Center Hardware • Cybersecurity • Cloud Storage & File Sharing • 51-200 employees • Est. 2022
Tech stack of Impossiblecloud
Backed by CoCo Finance, NGP Capital, LBBW Venture Capital

WHAT YOU WILL DO:

    Solve problems! Dive into real-world projects from day one, addressing dynamic challenges and contributing to the company's growth.

    Onboarding & Training (Months 1-2): Receive one-on-one mentorship and weekly feedback from seasoned tech leaders. Learn the company's internal IT infrastructure, compliance requirements, and build your essential IT support toolkit.

    Project Immersion (Months 3-4): Working closely with the Engineering Team, you will dive into hands-on projects across four core areas:

  • Helpdesk & Support: Be the first point of contact for internal IT requests and support tickets - covering hardware, software, accounts, and connectivity.
  • Asset Management: Own end-to-end asset management for employee equipment, including devices (macOS/Windows) and monitors.
  • Access & Permissions: Support the Engineering Team with user account and access permission management.
  • Documentation & Compliance: Maintain and document our internal IT infrastructure, tools, and processes in line with our compliance and certification requirements.

    • Leadership Excellence & Impact (Months 5-6): Lead impactful projects demonstrating your growth on your journey to become a global ambassador of the company. Identify recurring issues and proactively suggest or implement fixes, driving continuous improvement across the company's technical operations.

WHAT YOU BRING:

  • Currently enrolled in or recently graduated from a program in Computer Science, Business Informatics, IT Management, or possess equivalent practical knowledge.
  • A natural problem-solver - you don't wait for someone else to fix it. Structured, reliable, and communicative - someone the team can count on.
  • Genuine curiosity about AI tools and automation and how they can streamline internal operations. Comfortable working across Linux, macOS, and Windows environments.
  • Fluent in English; German is a plus.
  • Nice to have: Prior experience with scripting (Python, bash), MDM tools or AI workflow automation platforms (e.g. Make, Zapier, n8n).
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