INTERMEDIATE DEVOPS ENGINEER

The DevOps engineer bridges software development and IT operations. They build and maintain CI/CD pipelines, manage and monitor system performance to deliver secure, reliable and scalable software efficiently.

Infrastructure and Fleet Management

• Maintain and improve the reliability, consistency, and lifecycle management of the server and    deployment fleet across environments.
• Support infrastructure standards, configuration consistency, capacity awareness, patching      coordination, and environment hygiene.
• (Behavioural: Works methodically, documents operational decisions clearly, and helps reduce  environment drift and repeat operational issues.) 

Observability and Monitoring

• Maintain and improve observability across services, infrastructure, deployments, and operational    workflows.
• Ensure monitoring coverage, alert quality, dashboard usefulness, log availability, and actionable    telemetry evolve as the platform changes. •(Behavioural: Proactively identifies blind spots, reduces    noisy alerts, and improves the team’s ability to detect, diagnose, and respond to issues.)

CI/CD and Release Enablement

• Maintain, troubleshoot, and improve CI/CD pipelines, deployment automation, release tooling,    environment promotion, and rollback readiness.
• Work with development teams to make releases repeatable, visible, auditable, and less dependent on  manual intervention.
• (Behavioural: Balances delivery speed with operational safety, traceability, and supportability.) 

Operational Support and Incident Response

• Respond to operational issues, deployment failures, infrastructure alerts, and production-impacting   incidents with appropriate urgency and ownership.
• Contribute to root-cause analysis, post-incident learning, preventative action, and operational runbook   improvements.
• (Behavioural: Communicates clearly during incidents, follows through on corrective   actions, and turns   recurring support issues into engineering improvements.)

 Infrastructure Management and Automation

• Support the operational management of infrastructure components, deployment hosts, automation   scripts, configuration repositories, and supporting services.
• Identify opportunities to automate repetitive operational tasks and reduce manual, error-prone       maintenance activities.
• (Behavioural: Shows discipline in operational change control, documentation, and repeatable   execution.) 

 Engineering Collaboration and Operational Gaps

• Work closely with software engineering teams to close operational gaps in deployment readiness,  runtime diagnostics, environment consistency, and support handover.
• Highlight and help address gaps   in observability, CI/CD maturity, fleet management, infrastructure documentation, operational ownership,  and preventative maintenance.
• (Behavioural: Bridges the gap between development and operations by making operational risk visible   and improving the reliability of delivery and support processes.) 

Technical oversight 

• Maintains awareness of relevant work across the team and contributes to technical decisions, peer reviews, implementation quality, and operational documentation
• Verifies that implementations meet agreed requirements, engineering standards, security expectations, and operational outcomes; identifies risks or gaps and escalates them where appropriate

• Leadership Opportunity
• Technical​
• CICD competency (high)​
• Infrastructure as Code (low)​
• Environment knowledge ​
  • Windows competency (high)​
  • Linux competency (medium)​
  • Networking (medium
• Containerisation (med)​
• Scripting (high)​
  • Bash/Bat​
  • Ruby/Python/Go​
• Database/Storage knowledge​
• Troubleshooting and problem solving skills​
• SRE (Site Reliability)​
  • Observability best practices and architecting experience (high)​
  • Disaster recovery experience (high)​
• Cloud infrastructure (med)​
• Security (high)​
• Standards (ISO 90001 and/or 27001​
• Qualification (ITIL Foundation)​
• Comfortable with AI as an enabler
• Strong focus on improvement, efficiency and reliability (systems)​

ADVANTAGEOUS EXPERIENCE AND QUALIFICATIONS

• 5 years’ experience in Software Development / DevOps (Junior or Intermediate roles based on experience). 
• Advantage: A relevant degree or diploma