Senior Specialist Customer Master Data Management

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Turning customer whispers into industry-shaking solutions... ready to amplify the

future?

As a Senior Specialist Customer Master Data Management in our Customer

Collaboration and Technical Marketing team,

you work hand-in-hand with our customers,

enabling them to transform our products into

cutting-edge designs, all while building long-lasting partnerships that thrive on success.

Are you in?

Your role

Key responsibilities in your new role

1. Data Creation, Maintenance, and Governance

• Review,

validate, and process incoming requests for new customer master data creation

and modifications in enterprise systems (e.g., SAPERP, SAP MDG , SAP CRM,

Salesforce).

• Ensure all customer data attributes (such as legal entities,

billing addresses, tax identifiers, payment terms, and hierarchies) are accurate,

complete, and properly formatted.

• Enforce and uphold enterprise data

governance policies, standard operating procedures (SOPs), and data quality

rules while ensuring compliance with audit controls and data privacy regulations

(e.g., GDPR,CCPA).

• Perform routine data profiling, data cleansing, and

mass-maintenance activities to improve data quality and eliminate redundancy.

2.

Project & System Support

• Serve as the master data subject matter expert

(SME) on cross-functional business projects, system upgrades, migrations,

and mergers/acquisitions.

• Participate in User Acceptance Testing (UAT),

regression testing, and data validation activities for system enhancements and

new data capabilities.

• Support the mapping, transformation, and

reconciliation of legacy customer data during system integrations or

implementations.

3. Year-End Change & Operational Peak Activities

• Coordinate and execute critical year-end data maintenance

activities, including calendar switches, pricing structural shifts, and credit

limit profile adjustments.

• Manage bulk updates for year-end organizational

changes, such as fiscal updates, legal entity restructuring, and reporting

hierarchy resets.

• Ensure high data accuracy and rapid turn around times during

seasonal peak business periods to prevent delays in customer billing,

financial consolidation, and legal reporting.

4. Customer Portfolio Support

& Lifecycle Management

• Execute mass transfers and realignments of

customer accounts across internal portfolios, sales territories, and account

managers.

• Manage complex customer hierarchies and relationship

structures (e.g., parent-child corporate relationships, ship-to vs.

bill-to accounts) to ensure correct sales attribution and commercial routing.

• Collaborate with Sales Operations, Finance, and GSD teams to ensure portfolio

definitions accurately reflect current go-to-market strategies.

Your profile

Qualifications and skills to help you succeed

• Education: Bachelor’s degree in Business Administration,

Information Systems, Data Management, Finance, or a related field (or

equivalent practical experience).

• Experience: 2-4 years of direct experience

in master data management, data governance, or business operations, specifically

focusing on the Customer domain.

• System Knowledge: Hands-on experience with

major ERP or CRM systems (e.g., SAP MDG/ECC/S4HANA, Oracle, Microsoft Dynamics,

or Salesforce) is highly preferred.

• Soft Skills:

o Exceptional attention to

detail and a commitment to data accuracy under tight operational deadlines.

o Strong analytical and problem-solving skills to manage complex portfolio

restructures and year-end dependencies.

o Excellent communication skills to

partner effectively with global sales, project managers, and finance

stakeholders.

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Are you in?

We are on a journey to create the best Infineon for everyone.

We strive to create the best Infineon for everyone by embracing diversity and inclusion. We welcome applicants for who they are and offer a workplace built on trust, openness, respect and equal opportunity.

Our hiring decisions are based on skills and experience. Even if you don’t meet every requirement, we encourage you to apply.

Please let your recruiter know if you need any accommodations during the interview process.

Learn more about our various contact channels and about Diversity & Inclusion at Infineon.