Lead System Administrator

Location: Bengaluru (Primary), Hyderabad ((Secondary), - Hybrid

Department: IT Infrastructure / End-User Computing / Workplace Services

Experience: 7-10+ yearsJob Summary:

Modern Workplace Architecture | Microsoft Intune & MEM | MDM | Azure Virtual Desktop (AVD) | MECM (SCCM) & Co-management | Endpoint Security & Zero Trust | Conditional Access | Microsoft Defender & DLP | Windows, macOS, iOS, Android Management | Cloud & Hybrid Transformation

Desktop Engineering:

• Design and maintain Windows 10/11 images using tools like SCCM, MDT, or Autopilot.
• Automate deployment and updates of OS and applications using Microsoft Endpoint Configuration Manager (MECM) and Intune.
• Implement and maintain Group Policies, user profiles, and desktop configuration baselines.

• Troubleshoot escalated desktop, M365, and endpoint issues.
• Support zero-touch deployment initiatives via Windows Autopilot and Azure AD Join.
• Provide guidance for patch management, hardware lifecycle, and device health monitoring.

• Lead the adoption of cloud-first, mobile-first strategies across the digital workplace.
• Collaborate with cybersecurity and compliance teams to enforce endpoint protection and governance standards.
• Evaluate and implement tools for digital experience monitoring (e.g., Nexthink, Lakeside).

• 7+ years of experience in desktop engineering and Microsoft 365 administration.
• Strong expertise in Microsoft Intune, SCCM/MECM, Autopilot, and Windows Update for Business (WUfB).
• Hands-on experience with PowerShell scripting for automation and reporting.
• Knowledge of Azure AD, Conditional Access, and Hybrid Identity.
• Familiarity with Office 365 tenant administration and licensing.
• Solid understanding of enterprise security standards and device compliance.

• Microsoft certifications: MD-102, MS-102, SC-300, or AZ-104.
• Experience with co-management of devices using Intune and SCCM.
• Exposure to Apple macOS management using Intune or Jamf.
• Knowledge of virtual desktop infrastructure (VDI) like AVD or Citrix.

• Excellent communication and stakeholder engagement skills.
• Analytical thinking and problem-solving capabilities.
• Ability to manage competing priorities and lead technical projects.
• Team-oriented with mentoring experience and documentation skills.