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Location
Remote/Hybrid (Kuala Lumpur, Malaysia)
Seniority
Intern
Employment
Internship
Overview
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Infobip is a cloud communications company headquartered in Vodnjan, Croatia, and founded in 2006. The company runs a communications platform as a service that lets businesses reach customers over SMS, voice, email, WhatsApp, and other messaging channels through a single set of APIs. It operates its own global network with direct connections to hundreds of mobile operators and serves enterprise customers from more than 70 offices worldwide.

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology - we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

This position will play a crucial role in supporting the APAC Marketing team in various initiatives. This internship provides an opportunity to gain practical experience in PR, social media management, content creation, and business growth strategies. You will work closely with experienced professionals who will provide guidance and mentorship throughout your internship.

What you'll do

  • Assist in the day-to-day management of our social media platforms (Instagram, LinkedIn, Facebook, X). This includes drafting social media captions to support marketing campaigns.
  • Brainstorm and execute localized and engaging content (e.g., jumping on local trends and festive campaigns).
  • Support in creating video content for IG Reels and YouTube and design basic graphics using internal design tool.
  • Monitor and report on social performance as needed
  • Assist in drafting PR materials, including press releases, media pitches, and backgrounders.
  • Help identify, shortlist, and reach out to local Key Opinion Leaders (KOLs), influencers, and media publications for campaigns and reviews.
  • Maintain and update media database.
  • Support the team in marketing events, media drops, and press interviews.
  • Conduct media monitoring to track brand mentions, competitor news, and industry trends across APAC.
  • Monitor and report on PR performance as needed
  • Gain exposure to drafting compelling content for emailers, newsletters, and website pages.

What Makes You Strong Fit

  • Currently pursuing a degree in Public Relations, Marketing, Communications, or a related field.
  • Strong written and verbal English communication skills, with a sharp attention to details.
  • Basic knowledge and experience with using Generative AI tool and software is a plus!
  • Familiarity with major social media platforms and an understanding of social media management tools.
  • Basic knowledge of PR principles, media relations, and event planning.
  • Proficiency in MS Office suite (Word, Excel, PowerPoint) and experience with graphic design tools or photo editing software is a plus.
  • Creative thinking and the ability to generate innovative ideas.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Adaptability and willingness to learn new skills and take on new challenges.
  • Ability to work effectively in a team environment and collaborate with diverse stakeholders.
  • Familiarity with analytics tools, performance marketing, conversion, and data analysis is desirable.
  • Previous experience or coursework in PR, social media management, or growth marketing is a plus, but not required.

What We Offer (Perks & Benefits):

  • Monthly Allowance - We recognize and appreciate your contributions. You'll receive a monthly allowance to help cover your transportation and meal expenses throughout your internship.
  • Prime Location & Easy Commute - Avoid the hassle of KL traffic. Our office is conveniently located just a 5-minute walk from Ampang Park LRT and MRT stations.
  • Meaningful, Hands-On Experience - You'll be treated as a valued member of the team, working on real client projects and gaining practical experience under the mentorship of experienced PR and Marketing professionals. The work you do will help you build a strong portfolio and develop industry-relevant skills.
  • Work, Connect & Celebrate - We believe great work happens when people feel connected and valued. As part of our team, you'll be invited to join company events and celebrations-including team-building activities, birthday celebrations, festive gatherings, and our annual dinner-whenever they are scheduled during your internship.
  • AI-Powered Learning Environment - We embrace innovation and encourage the use of AI as a productivity partner. You'll gain exposure to the latest AI tools and learn how to leverage them effectively for content creation, research, and day-to-day workflow efficiency.
  • Flexible & Collaborative Workplace - Enjoy a hybrid work arrangement, a casual dress code, and stay refreshed with complimentary beverages and light snacks available in the office.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

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