Application Support Engineer Alation Manta

Infosys • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • On-call duty • Bachelor's Degree • Python • Alation • 4 days ago
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Salary
≈ $11k – $26k per year (Estimated)
Location
In office (Hyderabad)
Seniority
Middle · 3+ years exp

First seen by Alion on Aug 13, 2026. Infosys scores B on the Alion truth index.

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Infosys

Infosys Limited is an Indian multinational information technology company providing business consulting, information technology, and outsourcing services. Founded in 1981 by N. R. Narayana Murthy and six engineers in Pune, India, the company is headquartered in Bengaluru and stands as one of India's largest IT services companies.
infosys.com • HQ: Bengaluru, India • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 5000+ employees • Est. 1981
Tech stack of Infosys

We are seeking a motivated and detail-oriented Application Support Engineer to support and maintain enterprise data management platforms including Alation, MANTA, and Arena. The ideal candidate will have 3-5 years of experience in production support, Linux/Unix environments, cloud technologies, monitoring tools, and automation scripting. This role requires strong troubleshooting abilities, incident management expertise, and collaboration with cross-functional teams to ensure application stability, performance, and operational excellence.

Responsibilities

Administrate, monitor and maintain Arena , Manta and Alation Application across all environments.

Perform routine health checks on servers and components.

Trouble shoot issues, perform root cause analysis and resolve incidents in a timely manner.

Coordinate with infrastructure, database and application teams for environmental support.

Handle ServiceNow tickets in accordance with defined SLAs.

Support Application services during server patching and maintenance activities.

Maintain standard operational documentation.

Troubleshoot connectivity issues, performance bottlenecks, and environmental errors.

Technical requirements

Hands-on experience supporting enterprise applications in production environments.

Good knowledge of Unix/Linux administration and troubleshooting.

Experience with Python, Shell Scripting, and automation tools.

Knowledge of Git and version control processes.

Exposure to AWS and cloud-based environments.

Understanding of Hadoop Ecosystem (HDFS and Hive).

Experience in supporting production systems with SLA and on-call rotation.

Additional responsibilities

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Preferred skills

Technology->Hadoop->Hadoop Ecosystem,Technology->OpenSystem->Python - OpenSystem->Python,Technology->Open System->Shell scripting,Technology->Open System->UNIX,Technology->Oracle Cloud->Oracle Cloud Basics

Education

Bachelor Of Engineering,Bachelor Of Technology

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