Application Support Analyst

Responsibilities

A day in the life of an Infoscion

• As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.
• You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.
• You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan

Technical requirements

Primary skills:Application Support->Application Support-SQL(App Support-SQL),Application Support->Application Support-Unix(App Support-Unix),Java,Mainframes

Additional responsibilities

Knowledge of more than one technology

• Basics of Architecture and Design fundamentals
• Knowledge of Testing tools
• Knowledge of agile methodologies
• Understanding of Project life cycle activities on development and maintenance projects
• Understanding of one or more Estimation methodologies, Knowledge of Quality processes
• Basics of business domain to understand the business requirements
• Analytical abilities, Strong Technical Skills, Good communication skills
• Good understanding of the technology and domain
• Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods
• Awareness of latest technologies and trends
• Excellent problem solving, analytical and debugging skills

Preferred skills

Technology->Application Support - Middleware->Application Support - Middleware,Technology->Architecture->Architecture - ALL,Technology->Cloud Platform->Cloud Platform - ALL,Technology->Cloud Platform->GCP Devops,Technology->Database Administration->MS SQL Server,Technology->Database Administration->Oracle,Technology->Infrastructure-Server Administration->Linux Admin,Technology->Open System->Linux

Education

Bachelor of Engineering