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Salary
$96k – $216k per year (Estimated)
Location
In office (San Francisco)
Seniority
Junior · 2+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Inkeep builds AI agents for customer support and operations that answer from a company's own documentation and product data. Engineering and support teams configure the agents together, with visibility into what each answer was based on. It is widely used by developer tool companies for docs search and ticket deflection.

About Inkeep

At Inkeep, we power the only AI Agent platform designed for engineers and non-engineers.

Our customers include leading AI companies like Anthropic and Midjourney, plus high-growth tech companies like PostHog and Postman. Our customers trust Inkeep to help them provide world-class support for their users and be a force multiplier for their internal teams.

We're backed by Khosla Ventures and Y Combinator, growing quickly, and looking for exceptional people who want to work at the forefront of AI.

About the role

We're looking for a content video creator who's a storyteller and engineer at heart. You'll be responsible for helping showcase our product across various modern marketing channels while telling our customers' stories-and ours. Our product is compelling to all types of roles, from VPs of Support to CTOs, so having empathy with how modern SaaS companies operate and being able to speak to the needs of multiple personas via visual assets is key.

The types of content will include product launch videos, onboarding content, and other marketing and educational content. The product is a software and developer tool product, so the majority of content will revolve around how to showcase the product.

Responsibilities

  • Incorporating graphics, video, and animations into social media and marketing collateral

  • Filming product demos for product launches and our sales collateral

  • Creating educational content to help with our support and onboarding processes

Qualifications

  • 3+ years as a video content creator.

  • 2+ years experience with motion graphics and animations for product launch videos

  • 2+ years working at or on projects related to technical SaaS products

  • Can speak to or relate with highly technical audiences.

Bonus

  • Experience with graphic design.

  • Experience in content writing, growth, developer relations, or related marketing roles.

  • Experience with early-stage, high-growth startups.

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