Actively hiring
AI Agents
Customer Support & Help Desk Software
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Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
Funding and backers
Team
201-500
employees, estimated range
Hiring now
3
open roles
Backers
2
Y Combinator, Greatpoint Investment Management, LLC
Momentum
15/100
rising traction
Last sign of life
1 mo ago
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Nov 10, 2025
Launched Inkeep Launches Agent Builder For Customer Experience, Go-To-Market and Operations Teams · businesswire.com
Jan 2023
Went through Y Combinator
2022
Founded
Tractionpublic signals, read monthly
Web presence
top 0.08%
of 133.2M domains by links, Common Crawl
Hacker News stories
3
best: 2 points
Backed byfrom the funds' portfolios and accelerator catalogs
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How Inkeep hires
Truth index
B 75/100
Ghost roles
0%
Stale roles
100%
Reposted roles
0%
Inkeep scores B on the Alion truth index (A is best, E worst), measured over 3 open roles re-checked against its own hiring board: 0% look like ghost listings, 100% have gone stale and 0% are the same role posted again. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Overview
Inkeep builds AI agents for customer support and operations that answer from a company's own documentation and product data. Engineering and support teams configure the agents together, with visibility into what each answer was based on. It is widely used by developer tool companies for docs search and ticket deflection.
News
AI teammates for customer experience
Launching AI teammates for customer experience: one platform for customer assistants, internal coworkers, and automation.
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Report
Why resolved tickets don't fix your support problem
Hard-won answers disappear when tickets close and docs never update. Closed-loop support connects customer assistant, auto-reply, copilot, and content writer so knowledge compounds instead of resetting every month.
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Report
The User Who Almost Activated
Product activation often stalls in silence: users get close to value, then leave without filing a ticket. Documentation-only AI hits a ceiling there: every user gets the same correct guide, even when they're stuck at different points. RAG plus live produc
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Report
Your Docs Are Always Running Behind. Here's How to Close the Gap.
Human support agents deal with edge cases daily. Much of it never reaches the docs. Close the ticket-to-KB loop so grounded answers stay current.
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Report
Agent Skills: Attach Playbooks, Not Prompts
Define troubleshooting playbooks and tone guidelines once, then attach them to any AI support agent-no more copy-pasting prompts across assistants.
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Report
Agents in Slack: Your AI Team Members Just Joined the Channel
Inkeep agents now live in Slack. Assign different agents to different channels, get full thread context, and approve tool actions - all without leaving your workspace.
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Report
Lindy vs Gumloop: which AI automation platform is better in 2026?
A detailed comparison of Lindy and Gumloop for AI-powered business automation - features, pricing, and when to choose each.
Read more
Report
CrewAI vs n8n: which AI Agent framework should you use?
A head-to-head comparison of CrewAI and n8n for building AI Agents - covering architecture, pricing, ease of use, and when to choose each.
Read more
Report
AI B2B Customer Support in 2026: Automating Tier2/Tier3 work
Most support teams start with a chatbot and end up with a patchwork of AI tools that can't handle tier-2 or tier-3 work. Here's how agentic AI platforms consolidate fragmented tools and unlock automation for complex support workflows.
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Report
Agent Engineering Best Practices - Inkeep Open Source Docs
Design AI agents that are focused, safe, and reliable. Learn the principles, patterns, and techniques for building high-quality agent systems.
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Report
Show more news
Tech stack
Technologies named in job postings at Inkeep over the last 12 months, by layer, with the share of postings for each.
Technologies in use
7
Postings analysed
2
Stack modernity
81/100AI adopter
Languages
TypeScript
Cloud & platforms
Anthropic
Postman
AI & ML
Midjourney
Practices & domains
AI Agents
Agentic Workflows
RAG
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Salary insights
Compensation ranges based on this company's open jobs
Median
$250k
Typical range
$250k
Open positions
1
1
Jobs
Principal
100%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Principal | 1 | $250k | $250k |
Highest paying role
Member of Technical Staff, TypeScript Engineer (Principal)
$250k
Normalized to USD per year
Growth
Hiring Momentum
48/100
Stable
Open positions
3
0 opened / 0 closed in 30 days
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Backend
67% ▼
Product
33% ▼
Offices
Where the company hires and what each office is for
Cities
2
Hiring now
2
Countries
1
Busiest office
San Francisco
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Headquarters
Builds here
Office with open vacancies
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San Francisco
United States
HQ
3 open roles 67% engineering 200-500 est. staff $250k Avg Salary
hires for Backend, Product
New York
United States
Engineering / R&D
2 open roles 100% engineering 50-200 est. staff $250k Avg Salary
hires for Backend
Jobs
≈ $173k – $321k per year (Estimated) • In office • Full-Time • 3+ years exp • New York • San Francisco
TypeScript
AI Agents
Midjourney
RAG
Anthropic
Agentic Workflows
Apply
≈ $98k – $198k per year (Estimated) • In office • Full-Time • 2+ years exp • San Francisco
AI Agents
Midjourney
Anthropic
QA
Postman
Apply
$180k – $250k per year • In office • Full-Time • 4+ years exp • New York • San Francisco
TypeScript
AI Agents
Midjourney
RAG
Anthropic
Agentic Workflows
Apply

Y Combinator
Greatpoint Investment Management, LLC 




