Assembled
assembled.com
Actively hiring
Human Resources
AI Agents
Customer Support & Help Desk Software
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Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
Funding and backers
Total raised
$67.6M
2 rounds on record
Latest round
$51M
Venture round · May 2022 · 4 yr ago
Team
113
US Form 5500 (plan participants) · Dec 2024
Hiring now
16
+7 posted in 30 days
Backers
1
SignalFire
The money's age
Long since its last round
52 months since the last round · and hiring
Momentum
33/100
hiring for its size, in the news
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
May 21
Launched Assembled Launches the First Contact Center WFM MCP: Manage Your Customer Support Operation From Claude, ChatGPT and Other AI Tools · reuters.com
Oct 24, 2025
On the Hacker News front page Why I code as a CTO · 308 points
Oct 24, 2024
On the Hacker News front page Using LLMs to enhance our testing practices · 186 points
May 30, 2024
On the Hacker News front page Better RAG Results with Reciprocal Rank Fusion and Hybrid Search · 249 points
May 26, 2022
Raised a round Venture round $51M · TechCrunch
Mar 12, 2021
Raised a round Venture round $16.6M · TechCrunch
Mar 11, 2020
Launched on Hacker News Show HN: Assembled – Scale great customer support
2018
Founded
Tractionpublic signals, read monthly
Web presence
top 2%
of 133.2M domains by links, Common Crawl
Funding rounds
| Round | Date | Amount | Investors | Source |
|---|---|---|---|---|
| Venture round | May 2022 | $51M | — | TechCrunch |
| Venture round | Mar 2021 | $16.6M | — | TechCrunch |
Backed byfrom the funds' portfolios and accelerator catalogs
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How Assembled hires
Truth index
A 95/100
Median time to fill
72 days
Ghost roles
0%
Stale roles
0%
Reposted roles
0%
Assembled scores A on the Alion truth index (A is best, E worst), measured over 4 open roles re-checked against its own hiring board: 0% look like ghost listings, 0% have gone stale and 0% are the same role posted again. Its roles close in a median of 72 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Visa sponsorship
- United States · H-1B filings in 12 months: 1 · green card filings: 1
Overview
Assembled is a customer support operations software company headquartered in San Francisco, California, and founded in 2018 by former Stripe employees. The company provides workforce management tools for forecasting support demand, scheduling agents, and tracking performance, and has added AI agents that resolve tickets directly. It serves support organizations at technology, fintech, and consumer companies that run large distributed service teams.
News
GigaWiper: Anatomy of a destructive backdoor assembled from multiple malware
GigaWiper, also tracked as BLUERABBIT, is a destructive backdoor that combines multiple wiping and ransomware-like capabilities into a single operational platform. This blog analyzes how the malware incorporates code from several previously separate malwa
Read more
Report
Assembled MCP Server makes getting WFM analytics natural
Assembled's Model Context Protocol server enables AI assistants like Claude or ChatGPT to query and generate on-the-fly contact center performance reports.
Read more
Report
Assembled Brings MCP to WFM as Contact Centers
Assembled launched an MCP server for contact center WFM, connecting Claude and ChatGPT to live workforce data for faster reporting and intraday actions.
Read more
Report
Assembled Launches the First Contact Center WFM MCP: Manage Your Customer Support Operation From Claude, ChatGPT and Other AI Tools
Read more
Report
Five9 Deepens Its 'Multi-Agent' Play With Assembled Workforce Management
Five9 expands its Fusion partner ecosystem by elevating Assembled and reselling its workforce management platform to support human and AI agent operations.
Read more
Report
Why The Impact Of AI On Customer Support Isn't What Leaders Expected
The assumption was that AI could replace human support teams entirely, but the reality on the ground looks far more nuanced.
Read more
Report
Embraer Unveils First F-39E Gripen Assembled In Brazil Aviation Week
Brazil celebrates first locally assembled F-39E Gripen-Latin America's debut supersonic fighter-amid delays and potential regional export opportunities with Colombia and Peru.
Read more
Report
Assembled Launches Brand Studio to Make AI Support Feel Personal Again
As generic AI support erodes brand loyalty, Assembled gives every brand multi-identity support management across chat, voice, email, and Copilot, bringing personalized AI support at scale.
Read more
Report
Show more news
Tech stack
Technologies named in job postings at Assembled over the last 12 months, by layer, with the share of postings for each.
Technologies in use
39
Postings analysed
30
Stack modernity
80/100AI adopter
Languages
JavaScript17%
TypeScript17%
Go10%
Python10%
Frameworks & libraries
React.js17%
D3.js13%
Chart.js13%
visx13%
Databases
PostgreSQL7%
Redis7%
Snowflake7%
Cloud & platforms
Figma10%
AWS10%
Kubernetes7%
Wikipedia3%
AI & ML
Claude13%
LLM3%
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Full Assembled tech stack
39 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$200k
Typical range
$70k – $280k
Open positions
16
12
Jobs
Junior
16.7%
Middle
58.3%
Senior
25%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 2 | $154k | $77k – $230k |
| Middle | 7 | $215k | $160k – $280k |
| Senior | 3 | $260k | $190k – $280k |
Highest paying role
Software Engineer - Platform
$280k
Normalized to USD per year
All salaries at Assembled
By role, level and city, against the market · 16 jobs with pay
Growth
Hiring Momentum
65/100
Growing
Open positions
16
4 opened / 2 closed in 30 days
Median time-to-fill
72 days
faster than 19% of the market
ATS activity
Every ~3 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Customer Success
20% ▲
Design
13% ▼
Sales
13% ▲
Backend
7% ▲
Security
7% ▲
Leadership
7% ▼
Activity Timeline
Added Voice Agents to stack
Sep 2026
Added Threat Modeling to stack
Sep 2026
Added SOC 2 to stack
Sep 2026
Added PCI DSS to stack
Sep 2026
Added OpenAI Codex to stack
Sep 2026
Added ISO 27001 to stack
Sep 2026
Added HIPAA to stack
Sep 2026
Added GDPR to stack
Sep 2026
Added Devin to stack
Sep 2026
Added Claude Code to stack
Sep 2026
Added Machine Learning to stack
Sep 2026
Added Tool Use to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
2
Hiring now
2
Countries
1
Busiest office
San Francisco
Loading the map
Headquarters
Builds here
Office with open vacancies
Tap a pin for the office
San Francisco
United States
HQ
12 open roles 12 posted in 90 days 17% engineering 50-200 est. staff $192k Avg Salary
hires for Product, Design, Sales
New York
United States
Engineering / R&D
11 open roles 11 posted in 90 days 18% engineering 50-200 est. staff $193k Avg Salary
hires for Product, Sales, Customer Success
Earlier presence
London, United Kingdom
Jobs
$180k – $280k per year • In office • Full-Time • 3+ years exp • New York • San Francisco
Python
Go
JavaScript
TypeScript
PostgreSQL
Redis
Snowflake
AI/ML
Cursor
Claude
Claude Code
Function Calling
AI Agents
OpenAI Codex
Devin
Voice Agents
Tool Use
Frontend
React.js
DevOps
CI/CD
AWS
Kubernetes
Karpenter
Cybersecurity
ISO 27001
PCI DSS
SOC 2
GDPR
HIPAA
Threat Modeling
Management
Slack
Stripe
Apply
$180k – $230k per year • In office • Full-Time • 2+ years exp • San Francisco
Function Calling
AI Agents
Tool Use
Management
Stripe
Apply
$150k – $215k per year • Equity • In office • Full-Time • 4+ years exp • San Francisco
Cursor
Claude
AI Agents
Design
Figma
Management
Stripe
Apply
$190k – $260k per year • In office • Full-Time • 5+ years exp • San Francisco • New York
AI Agents
Management
Stripe
Apply
$180k – $230k per year • In office • Full-Time • 4+ years exp • San Francisco • New York
AI Agents
Management
Stripe
Apply
$150k – $190k per year • Equity • In office • Full-Time • 5+ years exp • San Francisco • New York
AI Agents
Design
Figma
Management
Stripe
Apply
$150k – $200k per year • In office • Full-Time • 3+ years exp • New York
AI Agents
DevOps
AWS
Management
Stripe
Apply
$135k – $280k per year • In office • Full-Time • 5+ years exp • New York
Python
Go
PostgreSQL
Redis
Snowflake
AI/ML
AI Agents
DevOps
AWS
Kubernetes
Karpenter
Management
Stripe
Apply