Kapture CX
kapture.cx
Actively hiring
Software
Artificial Intelligence
Customer Support & Help Desk Software
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Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
Funding and backers
Total raised
$14M
2 rounds on record
Latest round
$10M
Seed · Jun 2026 · 3 mo ago
Team
201-500
employees, estimated range
Hiring now
23
+7 posted in 30 days
The money's age
Fresh money
3 months since the last round · and hiring
Momentum
47/100
hiring for its size, in the news, fresh money
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Jun 30
Raised a round Seed $10M · led by Bajaj Finserv · The Economic Times
Jul 27, 2023
Raised a round Venture round $4M · The Economic Times
Jun 14, 2016
Released an app Kapture Mobile CRM · App Store
2014
Founded
Tractionpublic signals, read monthly
Web presence
top 2%
of 133.2M domains by links, Common Crawl
Funding rounds
| Round | Date | Amount | Investors | Source |
|---|---|---|---|---|
| Seed | Jun 2026 | $10M | Bajaj Finserv lead | The Economic Times |
| Venture round | Jul 2023 | $4M | — | The Economic Times |
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News
Why Startups Need A Scale-Ready Finance Stack Before Going Global
Inc42, in partnership with Avalara, brought together finance and tech leaders to discuss how Indian startups can build finance infra for world
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Report
Sheshgiri Kamath, Co-founder & CEO, Kapture CX
For Sheshgiri Kamath, Co-founder & CEO of Kapture CX, the evolution of customer experience can be summed up in one fundamental shift: brands are no longer
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Report
From Complaint Resolution to Customer Retention: AI's Expanding Role in Retail
By Sanchit Sood A complaint is not a problem to close. It is the last chance a retailer has to keep a customer. Most retail businesses treat it like the former. The ones pulling ahead are starting to treat it like the latter. The economics of this are not
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Report
AI that acts, plans, and executes: Understanding the power of Agentic OS
By Sanchit Sood, Chief AI Officer at Kapture CX For the past two years, most conversations about artificial intelligence in the enterprise have revolved around a single idea: assistance. AI …
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Report
Manual Ticket Routing Is Killing Customer Support Efficiency-57% Turn to AI, Says Kapture CX
Every support team has a version of the same story. A ticket comes in. It sits in a queue while someone figures out who should handle it. That person opens three different tools to find the customer's history. By the time an agent actually starts working
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Report
Kapture CX names Sanjay Prasad as Vice President of Sales
Based in Mumbai, Prasad will focus on expanding the adoption of the company
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Report
Kapture CX Secures $10 Mn Pre-Series B Funding Led by Bajaj Finserv Ventures to Scale Agentic Enterprise Stack
Kapture CX, the verticalized full-stack agentic AI platform, today announced the successful closing of its $10 Mn pre-Series B funding round. The round was led by Bajaj Finserv Ventures (BFSV), part of Bajaj Finserv, one of India
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Report
Kapture CX secures $10m pre-Series B funding led by Bajaj Finserv Ventures to scale agentic enterprise stack
Kapture CX raises $10m in pre-Series B led by Bajaj Finserv Ventures, backing its full-stack agentic AI platform as enterprises seek scalable, profitable alternatives to fragmented AI tools
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Report
Kapture CX raises $10 million led by Bajaj Finserv Ventures
With the fresh capital, the company looks to deepen its AI capabilities and expand its enterprise customer base in multiple global markets such as North America, the Middle East, and Southeast Asia, at a time when businesses are moving fast from AI experi
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Report
RIP Search As We Know It. Make Way for AI Answer Era
Many enterprises including, consumer-facing ones, are now moving towards AI-driven searches.
Read more
Report
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Tech stack
Technologies named in job postings at Kapture CX over the last 12 months, by layer, with the share of postings for each.
Technologies in use
49
Postings analysed
23
Stack modernity
92/100AI adopter
Languages
SQL39%
Python30%
Java13%
JavaScript9%
Frameworks & libraries
Spring Boot9%
FastAPI4%
LangChain4%
LangGraph4%
Databases
MySQL13%
PostgreSQL4%
Cloud & platforms
Grafana13%
Linux13%
Apache Kafka9%
GCP9%
AI & ML
LLM30%
Claude13%
ChatGPT9%
Gemini4%
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Full Kapture CX tech stack
49 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$13k
Typical range
$13k
Open positions
1
1
Jobs
Senior
100%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Senior | 1 | $13k | $13k |
Highest paying role
Senior Analyst – Platform Operations
$13k
Normalized to USD per year
Growth
Hiring Momentum
66/100
Growing
Open positions
23
1 opened / 5 closed in 30 days
Median time-to-fill
60 days
faster than 23% of the market
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Management
17% ▲
Sales
17% ▼
Product
13% ▲
Customer Success
13% ▼
Analytics
10% ▲
AI/ML
7% ▼
Actively hiring for Management (+3 in 30 days)
Activity Timeline
Added Unix to stack
Oct 2026
Added Spring Boot to stack
Oct 2026
Added Machine Learning to stack
Sep 2026
Added SIEM to stack
Sep 2026
Added OWASP to stack
Sep 2026
Added Linux to stack
Sep 2026
Added Freshdesk to stack
Sep 2026
Added OpenAI to stack
Sep 2026
Added Notion to stack
Sep 2026
Added Monday.com to stack
Sep 2026
Added Microsoft Excel to stack
Sep 2026
Added Google Sheets to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
5
Hiring now
2
Countries
3
Busiest office
Bengaluru
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Headquarters
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Bengaluru
India
HQ
Bangalore (Head Office)
19 open roles 22 posted in 90 days 32% engineering 200-500 est. staff $13k Avg Salary
hires for Analytics, Sales, Customer Success
B-9, 11th Floor Brigade Summit, ITPL Main Rd, Brigade Metropolis, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048, +1800-212-797979 (sales)
Mumbai
India
Regional office
Mumbai
1 open roles 1 posted in 90 days 10-50 est. staff
hires for Customer Success
Innov8 Coworking Space Times Square, Andheri – Kurla Rd, Gamdevi, Marol, Andheri East, Mumbai, Maharashtra 400059, +1800-212-797979 (sales)
Gurgaon
India
Regional office
Gurugram
1 posted in 90 days 10-50 est. staff
Space Creators – Co-working Office 3rd Floor, Mega Mall, DLF City, Phase – 1, Sector – 28, Golf Course Road, Gurgaon, Haryana – 122002., +1800-212-797979 (sales)
Dubai
United Arab Emirates
Regional office
UAE
Kapture CX, Building no 5, 1st Floor, Office Number 018, Dubai Media City, Dubai – United Arab Emirates
Coral Springs
United States
Regional office
3930, Coral Ridge Dr, Coral Springs, FL, 33065, US
Jobs
≈ $27k – $54k per year (Estimated) • In office • 5+ years exp • Bengaluru
SQL
Rest API
Management
Agile
Apply
≈ $17k – $40k per year (Estimated) • In office • 6+ years exp • Bengaluru
Java
Spring Boot
Databases
MySQL
DevOps
SLI/SLO/SLA
Linux
Unix
Apply
≈ $27k – $54k per year (Estimated) • In office • 5+ years exp • Bengaluru
SQL
Rest API
Management
Agile
Apply
≈ $17k – $40k per year (Estimated) • In office • 6+ years exp • Bengaluru
Java
Spring Boot
Databases
MySQL
DevOps
SLI/SLO/SLA
Linux
Unix
Apply
≈ $9k – $21k per year (Estimated) • In office • Full-Time • 2+ years exp • Bengaluru
Claude
OpenAI
Analytics
Microsoft Excel
Management
Asana
Monday.com
ClickUp
Notion
Google Sheets
Apply
$11k – $13k per year • In office • Full-Time • 3+ years exp • Bachelor's Degree • Bengaluru
Python
SQL
Copilot
Claude
ChatGPT
DevOps
Rest API
Incident Management
Apply
≈ $14k – $37k per year (Estimated) • In office • Full-Time • Bengaluru
Prompt Engineering
LLM
Text-to-Speech
DevOps
Rest API
WebSockets
Apply
≈ $13k – $32k per year (Estimated) • In office • Full-Time • 2+ years exp • Bengaluru
AI Agents
Apply
≈ $9k – $21k per year (Estimated) • In office • Full-Time • 1+ year exp • Bachelor's Degree • Bengaluru
Python
SQL
Grafana
Incident Management
SLI/SLO/SLA
Management
Jira
ServiceNow
QA
Postman
Apply
≈ $13k – $32k per year (Estimated) • In office • Full-Time • 2+ years exp • Bachelor's Degree • Bengaluru
Python
TensorFlow
PyTorch
Machine Learning
DevOps
GCP
Azure
AWS
Apply
≈ $13k – $30k per year (Estimated) • In office • Full-Time • 1+ year exp • Bachelor's Degree • Bengaluru
Edge AI
Design
Figma
Management
Jira
Agile
Apply