Senior Account Manager
Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Oct 28, 2026.
Join Inriver as a Senior Account Manager, where you will be responsible for the retention and growth of a portfolio of customers. You will build and maintain relationships with accounts, develop a trusted advisory relationship with customer stakeholders, and serve as the point of contact for all matters specific to your customers. You will work closely with the Customer Success team to ensure customer satisfaction and success with Inriver's solutions. The ideal candidate will have 5-10 years of experience in enterprise account management or business development in a SaaS company, familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions, and excellent communication and presentation skills.
Missions
- Retaining and growing a portfolio of Inriver’s customers by building and maintaining relationships.
- Developing a trusted advisory relationship with customer stakeholders and partners at tactical and strategic levels.
- Working closely with the Customer Success team to ensure customers are satisfied and get the most value out of Inriver’s solutions.
Profil recherché
- We don’t expect you to tick every single box, but for this role we do need most of the following:- 5-10 years of experience in enterprise account management or business development in a SaaS company
- Experience with strategic account planning techniques
- Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions
- Experience in the utilization of a CRM to support account planning
- Business English is a requirement
- University / College or equivalent degree required
- Excellent communication skills - Ability to create an effective value proposition, active listening, and storytelling
- Excellent Presentation Skills - The ability to present dynamically through story telling
- Ability to drive and increase knowledge sharing and collaborative behaviours
- A genuine curiosity to learn new things
- Experienced in writing, executing, and reporting on business plans
- We’d love to hear from you. If you’re curious but not 100% sure, we still encourage you to apply. We’re happy to explore the fit together!