Senior Associate Technical Account Manager

Job Description:

Publica is looking for a Senior Associate Technical Account Manager to act as a technical expert and operational consultant for our system. In this role, you will assist our clients in leveraging our product to its fullest potential, assist them in troubleshooting unexpected behavior, and serve as the liaison between our end-users and our internal product and engineering teams. The ideal candidate has programmatic advertising experience, an understanding of the CTV ecosystem, and a knack for explaining complex technical concepts to both technical and non-technical audiences.

What we’re looking for:

• A proven track record of proactive problem-solving and an analytical mindset.

• Demonstrated experience in a client-facing technical role.

• Strong communication skills, with a proven ability to translate and explain complex technical concepts to a variety of technical and non-technical stakeholders.

• Proficiency in SQL for data investigation with experience using tools like MySQL, Amazon Athena, or Databricks.

• Competence using Excel for data manipulation, visualization, and client reporting.

• Ability to author clear technical documentation that empowers clients to self-serve.

• Preferred background in programmatic advertising technology (e.g., OpenRTB, server-side ad insertion, video/display ad serving).

The core of Publica’s platform is an Over-the-top (OTT) Header Bidding solution that enables publishers to maximize their revenue for CTV ad breaks. By running a unified auction between 50+ Sell Side Platforms (SSPs) and publisher-owned direct sales, we ensure our clients get the most out of their inventory. Publica drives additional value using AI-based creative enrichment, inventory pricing tools, and contextual management solutions. Publica provides best-in-class monetization for publishers without compromising brand safety or user experience.

IAS Pay Transparency:

The annualized base salary ranges for the primary location, and any additional locations are listed below. Our pay ranges are based on the work location. As part of IAS compensation package, we offer a comprehensive benefits package that includes paid time off, health insurance (medical, dental, vision) as well as PPO, HSA and FSA options and 401k with employer matching contributions. All full-time employee roles include competitive compensation and are eligible for an annual bonus and/or other incentive plans. Each candidate’s compensation package is based on multiple factors, but not limited to, geography, experience, skills, job duties, and business need.

Primary Location:

Primary Location Base Pay Range:

About Integral Ad Science:

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [email protected].

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there's interest in a partnership.