Senior Executive - Application Support

Company Overview / Employee Value Proposition

Integrated Retail Management Consulting Pte. Ltd. is a leading Asia Pacific IT and business service provider focused on retail, F&B, consumer services, and packaged goods. We deliver scalable software, hardware, consulting, and support powering over 3,000 stores and US$1 billion in commerce.

Job Summary

This role offers a high-growth opportunity in enterprise software, providing a career in IT consulting with chances to work internationally and access to training, flexible hours, and comprehensive benefits.

Responsibilities

• Apply technical skills to support enterprise software solutions for consumer businesses across retail, F&B, and services sectors
• Collaborate with cross-functional teams to deliver IT consulting projects that meet client business needs
• Adapt to flexible work arrangements including remote work to maintain productivity and client engagement
• Engage in continuous learning and professional development through company-provided training and higher education grants
• Contribute to long-term client relationships supporting business transformation and technology adoption

Other Information

• Enjoy career growth opportunities, flexible working hours, medical insurance, and job longevity bonuses
• Work-from-home flexibility is supported

Skills

IT Service Management, Troubleshooting, Hardware, Customer Support, ERP, Remote Support, Remote Management, B2B, Enterprise Software, Application Support, Stakeholder Management, Incident Management, Technical Support