Project Specialist I - Professional Services (Health Tech)

At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one. Our medical imaging solutions streamline the flow of information, simplifying complex processes, maximizing efficiencies, and shining a light on the unknown. We empower physicians to get patients the answers they need faster and improve outcomes for everyone. With more accessible imaging, we are getting patients out of the dark.

Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Europe UK/Ireland in the 2026 Best in KLAS: Global Software (Non-US) report.

We are seeking a Project Specialist to successfully lead small projects delivering Radiology and/or Cardiology Healthcare IT solutions. This role requires coordination of Professional Services resources, schedule management of project deliverables, customer issue resolution, and creation of project plans, status reports, and project documentation. The Project Specialist I will deliver results under tight timelines while managing multiple small projects and supporting senior team members. Additionally, this role manages project financial oversight to ensure successful delivery within time and budget.

The mission of this role is to proactively ensure customer projects achieve desired results at all stages, realizing the full value of our software and services.

Key Responsibilities

• Assist in project planning for small projects and manage schedules under guidance from senior team members

• Support implementation team coordination and participate in cross-departmental collaboration

• Plan, update, and execute project plans while assisting with customer issue resolution

• Create and distribute status reports, meeting minutes, and project documentation

• Oversee project financial management to ensure delivery within time and budget

• Act as the primary point of contact for small customer projects, fostering trust in successful milestone delivery

• Initiate and manage the delivery of products and services under the supervision of leadership and senior project team members

• Prepare, manage, and communicate key project information on a regular basis to internal and external stakeholders

• Provide general administrative and coordination support for senior project managers as needed

Qualifications & Experience

• Associate's degree or equivalent experience

• 1-3 years of experience in customer-facing planning and delivery-related roles

• Experience using ServiceNow and SmartSheet

• Must be able to qualify for CAPM (Certified Associate in Project Management) certification within 18 months of service

• Strong communication, negotiation, and leadership skills

• Ability to build relationships with clients at operational levels

• Demonstrated collaborative partnership with internal and external stakeholders

Preferred Qualifications & Special Requirements

• Experience in Healthcare IT

• Existing CAPM or PMP certification

• Familiarity with enterprise imaging platforms or medical software implementations

• Experience managing project financials and budgets

• Ability to manage multiple projects simultaneously under tight timelines

• Comfortable working in a fast-paced, cross-functional environment

This job description is not a comprehensive list of tasks or requirements and Intelerad reserves the right to change it at any time.

All your information will be kept confidential according to EEO guidelines.

Applicants may be required to complete an online personality assessment as part of your application.

Intelerad is committed to the principles of equal employment. We are committed to complying with all federal, state and local laws providing equal employment opportunities and all other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age , disability and genetic information (including family medical history). Intelerad is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment