Team Leader: Infrastructure Engineer

EDUCATION

• A Bachelor's degree or Equivalent IT Qualification or Diploma

TRAINING

Experience and product-specific training as it relates to the role and technologies in use

• SAN
• Array
• VMware
• Server Support
• CobIT

MINIMUM EXPERIENCE

• Minimum 7+ Years Working Experience
• 4+ years of experience managing people in a technical environment.
• 4+ years' experience in participating in on-call rotations, and providing after-hours support in an environment
• that operates 24/7
• 5+ years of experience with Computer hardware and Data Centres.
• 2+ Leading Teams

• Servers

  Management of the servers

  Ensure that servers have the appropriate anti-virus installed and up to date

  Ensure that user access to the servers is managed and limited

  Ensure that server data is backed-up as agreed with the appropriate business

  owner

  Ensure that servers are monitored for performance and uptime

  SAN and array (Stroage)

  Set up and configure storage devices

  Do routine maintenance on storage devices

  Liaise with 3rd party vendors regarding storage device support

  Upgrade Storage device firmware

  Management of all disks

  Ensure that a capacity planning procedure is created and implemented

  Ensure that a process for obtaining and installing replacement parts is created and

  implemented

  Ensure that standby staff are trained to procure and install replacement parts

  Ensure that disks are monitored for performance and integrity

  Ensure SAN replication takes place

  Backups and Restores

  Create and / or regularly update a backup and restore procedure and policy

  Maintain a record of system backup frequencies and backup times

  Perform regular tests of the ability to restore backed up data

  Monitor the backup hardware and software for correct operation

  Manage the procurement of media as required to implement the backup procedure and

  policy

  Ensure backups conform to best practice retention cycles

  Disaster Recovery

  Ensure All critical Business systems are replicated at DR

  Ensure All recovery systems are replicated at DR, including Infrastructure, DB replication and Software

  Manage Infrastructure DR Plan

  Manage DR Datacenter availability and stability

  Manage DR connectivity

  Manage DR capacity