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Salary
≈ $8k – $21k per year (Estimated)
Location
In office (Manila)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Oct 5, 2026. First seen by Alion on Sep 30, 2026. IntouchCX scores A on the Alion truth index.

Overview
Company
Impact
Profile match
IntouchCX is a business process outsourcing company that runs customer experience, technical support, back office, trust and safety, content moderation and AI data services such as annotation and model evaluation for consumer brands, with roots in Winnipeg, Manitoba. Formerly known as 24-7 Intouch, it operates contact center campuses in Canada, the United States, the Philippines, India, Egypt, Colombia, Guatemala, Honduras, Greece and Malaysia and serves retail, travel, gaming, technology, utilities and fintech clients. Its job board lists team leads, operations managers, quality assurance and training staff, recruiters, real-time and reporting analysts, IT and compliance roles.

 

About the Job

 

We’re looking for an IT Auditor role who will be responsible for ensuring the accuracy and compliance of our organization's IT assets. This includes conducting audits, tracking hardware and software, ensuring proper licensing, and reporting any issues. The auditor will work with IT teams to verify asset records.

 

As IT Auditor, You Will…

Conduct regular audits to track and manage IT hardware and software

Engage with internal and external partners to provide updates, solutions and ensure compliance relating to all IT components

Prepare audit reports for management and provide recommendations for improvement

Identify and address discrepancies or issues in asset reporting or compliance

Adhere to company policies, core values and procedures

Complete projects by coordinating resources and timetables with others

Verify application results by conducting system audits of implemented technologies

Work closely with IT, finance, and Global resources departments to ensure accurate records of all assets

Ensure proper tracking of assets from acquisition through decommissioning

Provide generalized IT support as required

 

As IT Auditor, You Need…

A post-secondary degree or certificate, preferably in computer related courses (IT/CompSci/CompEng, etc.) - Graduate level students will be considered

At least 1 year experience in a call center environment, or directly related experience working in a similar technical environment (asset)

Experience in Windows OS, MAC OSX, IOS, Android, LAN/WAN, Desktop, Laptop, software installation and peripheral troubleshooting support

Working knowledge with MS Windows, IOS/OSX, Android, Linux system environments

Strong analytical skills, sound judgment and ability to work effectively with internal clients, IT Management and other team members

Excellent English communication skills, both written and verbal

The ability to comprehend, capture and interpret basic information

The ability to work in a fast paced and time sensitive environment

Strong interpersonal and organizational skills, and customer-oriented

Tech savvy and updated on the latest technology available on the market (Tablets, Game Console, LED TV’s, etc.)

Ability to work a variety of shifts, including days, evenings, and holidays

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