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Location
In office (Hyderabad)
Seniority
Junior · 2+ years exp

Confirmed on the employer's own hiring board on Oct 2, 2026. First seen by Alion on Jul 3, 2026. IntouchCX scores B on the Alion truth index.

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IntouchCX is a business process outsourcing company that runs customer experience, technical support, back office, trust and safety, content moderation and AI data services such as annotation and model evaluation for consumer brands, with roots in Winnipeg, Manitoba. Formerly known as 24-7 Intouch, it operates contact center campuses in Canada, the United States, the Philippines, India, Egypt, Colombia, Guatemala, Honduras, Greece and Malaysia and serves retail, travel, gaming, technology, utilities and fintech clients. Its job board lists team leads, operations managers, quality assurance and training staff, recruiters, real-time and reporting analysts, IT and compliance roles.

 

About the Job

We are seeking a QA Automation Developer to join our dynamic team. This role will be responsible for developing automated end-to-end tests using Cypress, ensuring the reliability and performance of software applications. This position requires expertise in automation frameworks, scripting, and collaboration with development teams to enhance software quality.

 

As QA Automation Developer, You Will…

Develop and maintain automated end-to-end test scripts using Cypress.

Identify, analyze, and document software defects and inconsistencies.

Work closely with developers to integrate automated tests into CI/CD pipelines.

Execute performance and functional testing to ensure software meets business requirements.

Continuously research and implement best practices for automation frameworks.

Maintain test environments and ensure data integrity for test cases.

 

As QA Automation Developer, You Need…

Must have 2+ years of experience in Automation testing.

Bachelor’s degree in computer science, IT, or related field.

Experience in other automation tools (eg: Selenium, Playwright) is a plus.

Strong understanding of software testing methodologies.

Working knowledge and experience with Cypress for Automation Testing.

Excellent problem-solving and analytical skills.

Strong communication and collaboration abilities.

Ability to work in a fast-paced, agile development environment.

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