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Location
In office (Hyderabad)
Seniority
Middle · 4+ years exp

Confirmed on the employer's own hiring board on Oct 6, 2026. First seen by Alion on May 13, 2026. IntouchCX scores B on the Alion truth index.

Overview
Company
Impact
Profile match
IntouchCX is a business process outsourcing company that runs customer experience, technical support, back office, trust and safety, content moderation and AI data services such as annotation and model evaluation for consumer brands, with roots in Winnipeg, Manitoba. Formerly known as 24-7 Intouch, it operates contact center campuses in Canada, the United States, the Philippines, India, Egypt, Colombia, Guatemala, Honduras, Greece and Malaysia and serves retail, travel, gaming, technology, utilities and fintech clients. Its job board lists team leads, operations managers, quality assurance and training staff, recruiters, real-time and reporting analysts, IT and compliance roles.

 

About the Job

 

We are looking for a Software Developer to have an opportunity to be part of the growing Product Development team that will own the responsibility to develop and deliver tasks on time. 

 

As Software Developer, You Will…

Integrate user-facing elements developed by front-end developers with server side logic

Write reusable, testable, and efficient code

Design and implement of low-latency, high-availability, and performant applications

Implement security and data protection

Integrate data storage solutions, (databases, key-value stores, blob stores, etc.,)

Create database schemas that represent and support business processes

Understand the nature of asynchronous programming and its quirks and workarounds

Implement automated testing platforms and unit tests

 

As Software Developer, You Have…

Bachelor's degree in Computer Science, Information Technology, or a closely related field is preferred

Minimum 4 years experience as a Software Developer

Strong knowledge in the following: 

NodeJS

JavaScript

HTML

CSS

TypeScript

Writing relational database queries (MSSQL/MySQL) 

Writing NoSQL queries (MongoDB)

ReactJS

AngularJS(Added advantage)

Any other Object Oriented  programming languages experience as added advantage (like JAVA or .NET etc.,)

Proficient experience in TypeScript

Strong proficiency with Express, StrongLoop and Sequelize etc.,

Experience in Encryption / Decryption mechanisms

Good understanding of server-side templating languages

Good understanding of server-side CSS preprocessors

Basic understanding of front-end technologies, such as HTML5, and CSS3

Proficient understanding of code versioning tools, such as Git, SVN etc.,

Good experience in developing dynamic good looking graphs / reports

Effective communication, Technical Understanding and Teamwork skills

Excellent problem-solving and analytical skills

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