Principal Learning and Development Partner

This is a rare opportunity for a Learning Experience Design Principal to help set the pace for how Intuit works with AI. As a Principal Learning Experience Designer for AI-Powered Work, you will design the enterprise learning experiences that turn Intuit's AI-first workforce ambition into daily behavior: agentic tool fluency, redesigned workflows, and measurable adoption across every function with a current focus on our non-tech audience and partnering with our tech teams. This is a large role with significant scope and complexity.

You will build learning that meets employees where they are on the AI fluency spectrum and moves them forward with a progressive, diagnostic-based approach rather than a one-size-fits-all approach. Your work directly supports Intuit's AI-Powered Work priority's goal of growing agentic AI adoption and shifting time from manual work to higher-value activities.

You will partner closely with the cross-functional priority team that will help scale through onboarding, role-specific enablement for redesigned workflows, and craft skills content that reflects updated AI proficiency standards. This is a very collaborative role and requires both influence and leadership at scale, with a huge impact on the organization.

Responsibilities

AI Fluency & Capability Design

• Design the enterprise learning journey that builds AI fluency and agentic tool adoption across functions, using a diagnostic approach that places employees on a fluency spectrum and builds capability progressively.
• Build enablement experiences for Intuit's company-standard AI coworker, so every employee has a clear, guided path to productive daily use.
• Translate updated AI-first craft skills and proficiency standards into learning content that supports hiring, onboarding, review readiness, and promotion criteria.

Measurement & Iteration

• Partner with the team to connect learning engagement to the enterprise AI measurement framework (adoption, productivity, and quality).
• Use adoption data, including agentic tool weekly active use, to identify where learning is working and where it needs to be redesigned.
• Run a test-and-learn model: pilot new formats and tools, evaluate signal quickly, and scale what works.

Qualifications

• 6-8+ years designing learning experiences at enterprise scale, with demonstrated Principal-level scope and ownership of complex, cross-functional programs.
• Deep, hands-on fluency with AI and GenAI tools, including experience designing enablement for agentic and coworker-style AI products.
• Instructional design craft: you can turn a fluency framework or skills taxonomy into learning that changes behavior, not just awareness.
• Data fluency: you design for measurement from the start and can read adoption and productivity data well enough to redirect your own roadmap.
• Proven ability to influence and deliver both individually and through others, including technical teams, HR Tech, and a distributed network of champions, without direct authority.
• Bachelor's degree in a relevant field; a background in instructional design, learning experience design, or organizational development is a strong plus.

Bonus Points

• Experience designing enablement for enterprise AI platforms or a company-standard AI coworker.
• Background partnering with AI Science, data, or Workforce Tech teams to close the loop between learning and measured outcomes.
• Experience building diagnostic or adaptive learning paths that segment audiences by proficiency rather than role alone.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

San Diego $184,000 - $249,000

Mountain View, CA $200,000- $270,500