Undergraduate Programs Specialist

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The Undergraduate Student Services Office in the Ivy College of Business at Iowa State University is seeking anUndergraduate Program Specialist to support undergraduate student programs with a primary focus onnewstudentorientation. Thisposition coordinatesIvyorientationlogistics, communications, records, and events while providing direct support to students and families. The role also provides front-office support, oversees 8-9 student employees, and contributes to other Ivy student programs and events.

The successful candidate will be highly organized, detail-oriented, andcomfortable managing multiple priorities and deadlines in a dynamic, student-focused environment.Strong writtenandverbalcommunication skills, excellent customer service,proficiencywith technology and information systems, and the ability to work independently and collaboratively are essential.

What You'll Do

• CoordinateIvy’s new studentorientationlogistics, including registration, check-in,advisingschedules, materials, room reservations, online participation options, andco-supervise Ivy’sstudent orientation assistants.

• Manage orientation records, attendance, student information system updates, reports, and procedures to supportaccurateinformation and effective program operations.

• Coordinate the Ivy College of Business Open House duringOnCyteOrientation and support Ivy's participation in Destination Iowa State and other undergraduate programs and events, including Ivy APEX, Ivy Expo, and Business Week.

• Collaborate with the Ivy Orientation Coordinator, New Student Programs, faculty, staff, and campus partners to coordinate programsand support a positive student and family experience.

• Serve as a key point of contact in the Undergraduate Student Services Office,assistingstudents and visitors, coordinating appointments, providing information, and supporting advising and Student Services staff.

• Co-supervise8-9 student employees and support their scheduling, training, assignments, and day-to-day operations.

• Develop and distribute written, digital, and visual communications for students and families and support Student Services materials, social media, and display screens.

Preferred Qualifications

• Experience coordinating or supporting student services, orientation, educational, or other programs.

• Experience using database systems, student information systems, or other systems tomaintainand manage records.

• Experience coordinating events, schedules,logistics, or programs involving multiple participants or stakeholders.

• Experience developing written, digital, or visual communications and program materials.

• Proficiencywith Microsoft Office, particularly Excel and Word, and familiarity with tools such as Canva or Adobe Creative Cloud.

• Bachelor's degree in business, communications, education, student affairs, event planning, ora relatedfield.

Why Join Us

You’llhave the opportunity to grow your career in a supportive, collaborative environment while making a meaningful impact on thestudentexperience.You’llplayan important roleinIvy’s orientationprogram,one of the first significant experiences students and families have with Iowa State and the Ivy College of Business, and help ensure students feel welcomed, informed, and prepared to begin their college journey. While the role hasestablishedresponsibilities and processes,you’llalso have opportunities to take on special projects, contribute to college initiatives, build your skills, and take on increasing responsibility.It’san exciting time to join the team as we prepare to welcome the next generation of students!

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

The selected candidate will be hired as a ProgramSpecialist I.

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

Why Choose Iowa State University?

Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

If you have questions regarding this application process, please email [email protected], or call 515-294-4800 or Toll Free: 1-877-477-7485.

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Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.