eCOA Implementation Project Manager

Internal Job Description

Ready to make an impact in clinical research? Join IQVIA as an eCOA Implementation Project Manager and help shape patient-centric trials for leading global sponsors. In this client-facing role, you’ll manage complex startup projects, collaborate with cross-functional teams worldwide, and contribute to innovations that improve patient outcomes. If you thrive in a fast-paced environment and want a career with growth opportunities, this is your chance to lead meaningful work that matters.

Job Overview

As an eCOA Implementation Project Manager, you will lead the startup phase of electronic Clinical Outcome Assessment (eCOA) projects, ensuring seamless delivery for sponsors and clinical teams. You’ll manage timelines, budgets, and stakeholder communications while driving process improvements and maintaining compliance with IQVIA standards.

Key Responsibilities

• Lead and manage eCOA implementation projects from initiation through startup.
• Create, track, and report on project timelines and deliverables.
• Manage project budgets, scope changes, and invoice approvals.
• Prepare and present project updates to internal teams and external sponsors.
• Coordinate with global teams and vendors to ensure timely translations and configurations.
• Run client meetings, take meeting minutes, and maintain clear communication.
• Identify risks, troubleshoot issues, and negotiate out-of-scope work.
• Maintain compliance with SOPs, policies, and quality standards.
• Drive process improvement initiatives and contribute to proposal development.
• Serve as a backup contact for internal Project Managers when needed.
• Ensure accurate financial reporting, including tracking deliverables and invoicing.
• Partner with other Project Managers to implement process improvements.
• Communicate effectively with sponsors and clinical teams, including presenting timelines and status updates.
• Support onboarding by collaborating with team members and mentoring new hires.
• Occasionally travel for sponsor meetings (domestic or international, as needed).

Qualifications

Required:

• Bachelor’s degree in any discipline or equivalent experience
• 2-3 years of project management experience (clinical research or technology preferred).
• Experience with eCOA
• Financial experience including managing project budgets, invoices, and financial reporting.
• Ability to work independently and collaboratively.
• Demonstrated ability to deliver results to the appropriate quality and timeline metrics.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in MS Office Suite; ability to manage budgets and timelines.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

Nice to Have:

• Experience with IRT systems.
• Familiarity with JIRA and Smartsheet.
• Exposure to global clinical trials and translation workflows.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.