Product Support Engineer

IQVIA • English: C1 • Bachelor's Degree • JavaScript • 3 years ago
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Salary
≈ $34k – $90k per year (Estimated)
Location
In office (Mexico City, São Paulo, Colombia)
Employment
Full-Time
Overview
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IQVIA

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility - enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients.
iqvia.com • HQ: Durham, United States • Data Quality • Cybersecurity • Data & Analytics • Health Care • Clinical Research • 5000+ employees

Job Overview

Entry-level professional individual contributor who works under close supervision in a team that is responsible for product design experience.

Problems faced are routine.

Essential Functions

- Works directly with product teams to receive support requests

- Triages requests, fixes small bugs & submits engineering tickets

- Working knowledge of the support processes and working in a production environment.

Qualifications

  • Bachelor's Degree Computer Science, a related field, or equivalent experience Req
  • Advanced English Req
  • Basic knowledge of Javascript frameworks Req
  • Knowledge of CSS and HTML Pref
  • 2-4 years Pref

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

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