Warehouse Assistant

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Purpose:

Warehouse Assistant would be required to Pack, stock, organize and rearrange products in the warehouse.

Manage and handle shipping, loading and unloading of products.

As part of the operations team of Iron Mountain, work towards the combined corporate goals of the organization and contribute to the overall development of the organization.

To actively contribute for deliverance of the agreed operational targets of the customer.

Key Areas of Responsibility: Principal Activities

Assist in loading and unloading trucks and checking the stocks both while shipping and receiving.

Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)

Performing warehouse inventory controls and keeping quality standards high for audits.

Moving goods packed on pallets or in crates around the storage facility

Stacking goods in the correct storage bays and following inventory control instructions using pallet jacks or PPT’s.

Pick and prepare product for shipment, ensuring that the exact number and type of product is loaded and shipped.

Perform picking duties in an efficient manner that meets customer service standards.

Use radio frequency equipment for picking, receiving, put away, and load functions, as required.

Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances.

Comply with height, weight and special handling requirements in stacking, moving, arranging items on pallets

according to storage plan

Assist in application of methods and techniques to manage time and temperature sensitive cargo.

Assist in application of methods and techniques to manage dangerous goods

Perform cargo consolidation activities.

Report damaged or missing inventory to supervisors.

Weigh products and record weight and other required data in product labels.

Update logs and documentation for inventory processing.

Maintains a safe and clean work environment by keeping shelves, pallet area, and work stations neat; Sweep, dust and mop.

Safety

 Maintain safety, health and operational quality standards.

 Inspect machinery to determine the need for repairs and guarantee safety by performing regular maintenance.

 Help maintain a safe and orderly environment of the facilities.

 Perform warehouse operations in accordance with 5S (sort, set, shine, standardize, sustain) and Lean principals.

 Perform Workplace Safety and Health (WSH) activities to ensure personal compliance with requirements.

 Report warehouse incidents and accidents.

 Support the department in incident/crisis management initiatives.

 Always Operate MHE’s at allowable speed limits only.

 Always wear appropriate PPE inside the warehouse.

Maintenance

 Maintain MHE by troubleshooting breakdowns, performing preventive maintenance, recommending repairs and performing routine pre and post inspections.

 Ensure to report any facility related maintenance requirement to supervisor.

Productivity

 Attain all related productivity targets.

 Monitor and maintain accurate inventory.

 Keep updated records of inventory and activity logs.

Knowledge and Qualifications:

 Knowledge of activities related to Warehousing and Logistics.

 High degree of attention required to prevent injury to others; promote a safe work environment.

Training/Special Skills required:

Computer Skills

 Intermediate computer/RF gun skills

Language Skills

 English (reading, writing, verbal)

Mathematical Skills

 Intermediate level.

Other Skills

 Strong attention to detail accuracy and accomplishes job task in a timely manner.

 Ability to perform duties with minimal supervision or guidance.

 Ability to multi-task.

 Must be able to effectively adapt to change and thrive in a stimulating, fast-pace work environment.

 Should be proactive.

 Ability to work under pressure and with deadlines.

 Warehouse worker will be responsible for ensuring inventory is processed, organized, and stored in an appropriate manner.

 Job involves close co-ordination with CSR and the Operations Team.

 Direct contact with internal customer only to match our services with requirements

Qualifications:

 High school certificate or equivalent.

 1-2 years of experience in warehouse, logistics, or distribution operations preferred.

 Basic knowledge of receiving, put-away, picking, packing, and dispatch activities.

 Basic understanding of inventory handling and stock control.

 Experience using RF scanners, WMS, or SAP is an advantage.

 Ability to read and understand product labels, picking documents, and warehouse instructions.

 Basic communication and numerical skills.

 Physically fit and capable of performing manual warehouse activities safely.

Key Characteristics:

 Strong commitment to health, safety, and warehouse procedures.

 Good attention to detail and accuracy, particularly during picking, packing, and stock handling.

 Reliable, punctual, and disciplined in attendance and assigned responsibilities.

 Able to follow SOPs and work instructions consistently.

 Proactive in reporting stock discrepancies, damages, safety hazards, or operational issues.

 Maintains good housekeeping and 5S standards within the working area.

 Flexible to support different warehouse activities based on operational requirements.

 Willing to work shifts, weekends, and overtime when required.

 Positive attitude with a strong focus on productivity, quality, and customer requirements.

Category: Operations Group