Salary
≈ $90k – $219k per year (Estimated)
Location
In office (Germany)
Seniority
Architect
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 1, 2026. First seen by Alion on Nov 5, 2024. iTSM Group scores D on the Alion truth index.
Overview
Company
Impact
Profile match
Die iTSM Group und ihre Tochtergesellschaften bieten Beratung, Implementierung und Optimierung effizienter Service-Management-Lösungen für Unternehmen weltweit.
- Du übernimmst die Beratung unserer Kunden in Bezug auf die Operationalisierung und Digitalisierung von Enterprise Service Management (ESM) Prozessen im Kontext der ESM-Plattform von ServiceNow
- Die Spezialisierung deiner Fach- und Lösungsexpertise liegt im Themenfeld IT Service Management oder IT Operations Management und IT Automation
- Du führst Kundenworkshops zur Anforderungsanalyse sowie der Definition von User Stories durch
- Das Erstellen von Lösungsarchitekturen und Umsetzungskonzepten fällt ebenfalls in deinen Aufgabenbereich
- Du übernimmst die Erstellung von Schulungsunterlagen sowie die Durchführung von Akzeptanztests und Anwenderschulungen beim Kunden
- Zudem unterstützt du Sales und Presales bei Kundendemos
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