Solution Consultant/ Solution Architect

iTSM Group • German: C1 • Design & Creative • Information Technology • 1 year ago
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Salary
≈ $76k – $160k per year (Estimated)
Location
In office (Germany)
Seniority
Architect
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 3, 2026. First seen by Alion on Jun 14, 2024. iTSM Group scores D on the Alion truth index.

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Profile match

iTSM Group

iTSM Group is a German consulting group that, with its subsidiaries, advises on, implements and optimises service management solutions for companies worldwide. It focuses on ServiceNow, including governance, risk and compliance, and hires technical consultants, solution architects and a sales and business development manager for Switzerland. The group is headquartered in Bodenheim near Mainz, Germany.
itsmgroup.com • HQ: Mainz, Germany • Design & Creative • Information Technology • IT Service & Asset Management
  • Du übernimmst die Beratung unserer Kunden in Bezug auf die Operationalisierung und Digitalisierung von Enterprise Service Management (ESM) Prozessen im Kontext der ESM-Plattform von ServiceNow
  • Die Spezialisierung deiner Fach- und Lösungsexpertise liegt im Themenfeld IT Service Management oder IT Operations Management und IT Automation
  • Du führst Kundenworkshops zur Anforderungsanalyse sowie der Definition von User Stories durch
  • Das Erstellen von Lösungsarchitekturen und Umsetzungskonzepten fällt ebenfalls in deinen Aufgabenbereich
  • Du unterstützt bei der Erstellung von Schulungsunterlagen sowie die Durchführung von Akzeptanztests und Anwenderschulungen beim Kunden
  • Zudem unterstützt du Sales und Presales bei Kundendemos
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