Solution Consultant

iTSM Group • German: C1 • Design & Creative • Information Technology • 1 year ago
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Salary
≈ $80k – $206k per year (Estimated)
Location
In office (Germany)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 1, 2026. First seen by Alion on Jun 5, 2025. iTSM Group scores D on the Alion truth index.

Overview
Company
Impact
Profile match

iTSM Group

Die iTSM Group und ihre Tochtergesellschaften bieten Beratung, Implementierung und Optimierung effizienter Service-Management-Lösungen für Unternehmen weltweit.
itsmgroup.com • Design & Creative • Information Technology • IT Service & Asset Management
  • Du bildest die Schnittstelle zwischen Kund:innen, Fachbereichen und technischen Rollen
  • Außerdem führst du Workshops und Interviews zur Anforderungsaufnahme durch
  • Du erarbeitest Konzepte und modellierst Prozesse im ServiceNow-Umfeld
  • Zudem erstellst und pflegst du User Stories, begleitest Tests und die Umsetzung
  • Du arbeitest modulübergreifend, mit Schwerpunkt ITSM - weitere Module je nach Know-how und Interesse
  • Außerdem unterstützt du gelegentlich im Presales- und Sales-Prozess, z. B. durch Präsentationen, fachliche Beiträge in Ausschreibungen oder bei der Angebotserstellung
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