Instore Inside Sales Specialist

iyzico

iyzico was founded in 2013 to provide online payment services and artificial intelligence-based payment technologies to businesses of various sizes in the world of e-commerce. By making the complex payment processes simple through its easy and secure platform, iyzico had achieved significant successes through supporting thousands of businesses in digitalization and was acquired by the global payment systems giant PayU in 2019. With such a robust structure, iyzico is operating on the principle of democratizing financial services and making them accessible for everyone alongside the services it provides to businesses.

Through iyzico Buyer Protection, consumers’ concerns regarding shopping online are resolved and better experiences are enabled. Control is handed back to the consumers by 24/7 live support through the iyzico mobile app and convenience in cancellation/returns processes. To this date, more than 2 million consumers shopped online under the security provided by iyzico Buyer Protection and this number is increasing daily. Via pay with iyzico, which is a blended payment solution, millions of consumers who do not use banking can safely shop online under the belt of iyzico Buyer Protection.

Key Responsibilities

• Conduct active phone sales activities to achieve individual and team sales targets
• Meet assigned new customer acquisition and outreach targets
• Understand potential customers’ needs and position physical POS and related payment solutions accordingly
• Manage sales calls effectively and convert potential customers into sales
• Manage the end-to-end sales process, ensuring that proposals, contracts, and required documentation are completed accurately and on time
• Follow up on the preparation and delivery processes of physical POS devices and coordinate with relevant teams
• Support the resolution of operational needs that may arise during customer onboarding and post-sales processes
• Follow up with acquired customers after the sale and contribute to sustainable customer satisfaction
• Prepare regular reports on sales, customer acquisition, calls, and conversion performance
• Develop the customer portfolio and effectively manage existing sales opportunities
• Represent iyzico in line with the company culture and brand values

Qualifications

• Experience in Inside Sales or telesales, preferably in selling physical POS products over the phone
• Preferably knowledgeable about payment systems, fintech, or the e-commerce ecosystem
• Ability to understand customer needs and position suitable products and solutions accordingly
• Target- and results-oriented with strong sales motivation, communication, and persuasion skills
• Customer-focused, solution-oriented, with strong planning and follow-up skills
• Ability to manage post-sales operational processes, coordinate effectively with different teams, and work collaboratively

What We Offer

• A culture of continuous development: conferences, in-house events to stay up-to-date on current trends and technology. (Everyone’s encouraged to get on the stage and share expertise with teammates and the community)
• Online Training Platform (Free access to Udemy, Harvard ManageMentor, Getabstract, etc.)
• Freedom under responsibility is our common mindset. That’s how we designed our flexible working model called iyzico Homequarters. Our headquarter is in Altunizade.
• An iyzicoMate is assigned to help you with anything you may need on your onboarding
• A detailed orientation program designed for you to fully grasp the iyzico culture
• Meal & Internet Allowance
• Transportation Allowance
• A gift voucher to meet tech needs and ergonomic workspace at home
• Macbook (and monitor if needed)
• Employee support program: free psychological counseling, legal advice, financial advice etc.
• Access to a wide network of sports facilities
• Private health insurance
• 1 day birthday leave