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Customer Service Associate

J.D. Irving • Transportation & Logistics • Logistics • 12 days ago
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Salary
$24k per year
Location
In office (Summerside)

Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Oct 2, 2026. J.D. Irving scores B on the Alion truth index.

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J.D. Irving

J.D. Irving, Limited is a privately owned Canadian conglomerate headquartered in Saint John, New Brunswick, with businesses in forestry and forest products, shipbuilding and industrial fabrication, transportation and logistics, consumer products, food, agriculture, retail and construction equipment. Founded in 1882 and part of the Irving family group of companies, it employs more than 20,000 people in Canada and the United States through subsidiaries such as Irving Shipbuilding, Irving Tissue, Cavendish Farms, Kent Building Supplies and its railways. It hires truck drivers, skilled trades, papermaking and process engineers, maintenance supervisors, sales associates and finance analysts.
jdirving.com • HQ: Saint John, Canada • Paper & Pulp Manufacturing • Forestry • Logistics • 5000+ employees • Est. 1882
Tech stack of J.D. Irving

Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system. Starting hourly wage is $17.55.

  • Process customer transactions, sales, and refunds through cash registers
  • Operate scanners and credit card/debit card terminals
  • Provide excellent customer service
  • Collect payments and bag purchases for customers
  • Keep the checkout area clean and orderly
  • Maintain front-end department merchandise
  • Answering front desk phone and directing calls
  • Assist other departments and functions as required
  • Able to learn and operate the applicable computer system (D365) used to process orders
  • Strong mathematical skills and basic computer system knowledge
  • Ability to work independently in a fast-paced environment
  • Customer satisfaction-oriented
  • Strong communication and time management skills.
  • Problem-solving and decision-making
  • Ability to handle moderate physical demands: standing for 4 hours, lifting medium size merchandise if required up to 50 lbs.
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