Customer Service Associate

Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system

Responsibilities:

• Process customer transactions, sales, and refunds through cash registers

• Operate scanners and credit card/debit card terminals

• Provide excellent customer service

• Collect payments and bag purchases for customers

• Keep the checkout area clean and orderly

• Maintain front end department merchandise

• Answering front desk phone and directing calls

• Assist other departments and functions as required

• Able to learn and operate the applicable computer system (D365) used to process orders

Job Requirements:

• Strong mathematical skills and basic computer system knowledge
• Ability to work independently in a fast-paced environment
• Customer satisfaction-oriented
• Strong communication and time management skills
• Problem solving and decision making
• Experience as a Retail Cashier is an asset
• Ability to handle moderate physical demands: standing for 4 hours, lift medium size merchandise if required up to 50 lbs.

We offer:

• A safe work environment
• Incentive programs
• Employee discount
• Employee and Family Assistance Plan
• Opportunities for growth and career advancement
• Training