IT Architect - Artificial Intelligence

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

This role focuses on the architecture and integration of enterprise AI solutions, including generative AI applications, AI agents, and AI-enabled business processes. The architect will design secure, scalable, and production-ready AI systems primarily on AWS cloud, with selected other platforms.

Provides technical leadership and is responsible for determining the direction for the IT architecture, standards, design and implementation approaches for the company’s application systems, infrastructure and/or network-based cloud product systems. Creates, evaluates and implements plans and design proposals for high impact IT solutions and their use involving leading edge technologies and methods considering key factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations and criticality. This is an expert-level role requiring independent action to establish methods and procedures on new and/or special assignments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

IT Architect

• Know and understand Jabil business strategy
• Know and understand Jabil IT strategy & objectives
• Define the overall solution architecture consistent with Jabil’s methodology
• Be responsible for the technical solution by providing leadership for the customer, project manager, domain architects, domain specialists and application engineers to advance and deliver solutions
• Consult and Inform Enterprise Architects and Senior IT Architects to design and deliver solutions
• Earn trust of clients and management
• Assess merits of alternative technical approaches and gain consensus for best approach
• Learn, follow, promote, and improve recognized methodologies to design and deliver solutions
• Ensure that the non-functional requirements are satisfied including, but not limited to, security, disaster recovery, availability, and performance
• Researches technology and industry trends to hone both personal and Jabil’s competitive edge
• Through modeling or prototyping, validate solution prior to full implementation
• Develop expertise in one of the following disciplines: Enterprise Architecture, Business Architecture, Information Architecture, Application Architecture, Technology Infrastructure Architecture
• Mentor IT professionals

Management Practices

• Develop project plans and influence project organization
• Apply recognized system sizing methodology
• Vet change(s) with respect to scope, schedule, cost, risk, etc.
• Cross train staff to reduce delivery risk
• Define processes & methods necessary to support delivery/deployment
• Define management tools to support production environment

Continuous Improvement

• Utilize Lean Six Sigma or other methods to identify & provide guidance on organizational improvement opportunities
• Perform root cause analysis and remediation actions
• Contribute to Jabil IP though development and submission of patents

Policy & Procedures

• Comply with IT policy, procedure, and process
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor
• Comply and follow all procedures within the company security policy

Training & Development

• Define technical job content & qualifications of key roles required to support technical infrastructure
• Work closely with management to assess and aid the development of staff skill sets
• Assist management to assess and help resolve staffing knowledge gaps

Communication

• Publish and present to customers, IT leaders and business executives
• Engage with vendors and third parties as needed
• Organize verbal and written ideas clearly and use an appropriate business style
• Ask questions; encourage input from staff
• Develop peer relationships with Senior IT Architects

MANAGEMENT & SUPERVISORY RESPONSIBILITIES

• Typically reports to management.
• The purpose of this role is not primarily managerial, and the job is typically NOT directly responsible for managing employees (e.g., hiring/termination and/or pay decisions, performance management).

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

• Understanding of all architectural components and their interrelationships
• Knowledge of Software Engineering and Architectural Principles and methods
• Solid presentation and written communication skills
• Good judgment and the ability to handle stressful situations
• Team lead experience in application development
• Knowledge and experience of one or more languages e.g., Java, C#, etc.
• Knowledge and experience with server-side technologies
• Knowledge and experience with client-side technologies e.g., Node, Angular
• Knowledge and experience working in an Agile methodology
• Knowledge of SOA, including REST, SOAP, API Management, and other integration patterns e.g. ESB, EIP, etc.
• Knowledge of relational databases and SQL
• Knowledge of UML or ArchiMate
• Knowledge of cloud technologies
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Knowledge and experience architecting enterprise AI solutions, including generative AI, retrieval-augmented generation (RAG), AI agents, and the integration of foundation-model services with enterprise applications and data
• Strong knowledge of AWS cloud architecture and managed AI services, with working knowledge of Azure cloud and AI services
• Knowledge of production-grade AI architecture considerations, including security, privacy, responsible AI, identity and access management, guardrails, observability, resiliency, scalability, performance, and cost management
• Knowledge of AI integration and orchestration patterns, including model APIs, model context protocol (MCP), tool and function calling, vector search and knowledge bases, event-driven workflows, and human-in-the-loop controls
• Ability to prototype, evaluate, and validate AI architecture decisions using languages such as Python or TypeScript, etc., cloud SDKs, APIs, and appropriate testing and evaluation methods

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree required
• Post-graduate degree in Computer Science or Management Information Systems expected
• Minimum 12 years of experience in a related discipline
• Or, equivalent combination of education, training, or experience

Preferred Certifications:

• Open CA Level 1: Certified
• TOGAF 9 Foundation
• ArchiMate 3 Foundation

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong#AWorldofPossibilities