QA Engineer

JDE Peet’s - now part of Keurig Dr Pepper - is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com.

The Quality Engineer role is an integral member of the Plant Operations team with specific focus on the key quality measures, packaging/process related quality issues, process control, quality systems, and improvement projects. Our aim is to produce great tasting products and delight our consumers and customers daily. From raw materials to finished products, the role will use excellence in quality engineering and problem solving to improve plant performance and associate engagement.

To ensure and continuously improve the quality of our products end to end with regard to food legal, national/international standards, food safety and compliance to JDE specifications. Maintain and continuously improve the quality management systems in our Process and Packing Departments, in accordance with JDE quality standards (QCMS and MOS), to support site-wide Food Safety and Quality culture engagement. Lead the dissemination of food safety and quality knowledge, including improvement tools, within the plant organization.

Responsibilities

Quality performance ( CPM, RFT, NCN)

• Initiate and implement improvements on complaint reduction programs
• Responsible for zero repeatable NCN's
• Lead /participate in continuous improvement initiatives against Quality KPI's (consumer, trade and/or customer complaints, Right First Time (RFT) and specification critical to quality product and process parameters). With focus on CPM
• Lead corrective and preventive actions (CAPA) arising from different sources, such as

- Consumer and customer complaints

- external audits

- Quality Incidents

• Verify implementation of actions including lessons learned from other manufacturing plants. Drive horizontal expansion of improvement ideas in the plant across lines and embed in OPLs or standards
• Improve/automate/digitize as needed, the Quality Control Management System (QCMS) to manage product quality and conformance in accordance with JDE guidelines and product specifications.
• Embed the use of problem-solving and progressive quality tools including root cause analysis (RCA), Kaizen, FMEA by providing training and evaluation of application

Quality inspection (process and product control):

• Define control plan bases on CTQ parameters and implement improvements. Translate control to CtP parameters
• Implement Statistical Process Control where appropriate to improve compliance to specification measured by capability indices for critical to quality product and process parameters
• Assure Quality by testing all relevant properties of raw and packaging materials, processes, semi-finished and finished products in accordance with JDE guidelines, ISO standards, HACCP system, relevant legal requirements and by continuous improvement of quality and process in collaboration with production.

Quality systems/Vendor management

• Ensure Food Safety of all manufactured products by implementing the relevant JDE and legal /certification requirements (e.g. HACCP and FSSC 22000) and by continuous verification of the compliance and effectiveness of installed systems. Including other certifications (RA, HALAL etc.)
• Check compliance to standards by regular GMP, HACCP and internal quality systems audits
• Liaise effectively with external vendors as part of vendor management program with a focus on reducing vendor non-conformities which may impact manufacturing efficiency and waste
• Support JDE internal and vendor management program as qualified auditor

Support

• Provide expertise and timely support to all functions with regard to Quality, Product Safety and technical issues arising in Operations during day-to-day business.
• Work closely with AM, M&E, IM, Fund pillars to align and develop requirements with focus on reduction of quality and food safety-related losses. Implement and maintain system to manage identified quality conditions.
• Support Manufacturing Operating System (MOS) activities to deliver Food Safety/Quality Culture engagement and ongoing improvements
• Communicate performance of quality KPIs and loss analysis for the section and one point lessons including relevant learnings from other manufacturing plants (e.g. quality incidents)
• Participate in plant initiatives representing quality function to assure quality risk assessment and mitigation plans are considered to guarantee a successful start-up and transfer to operations. As part of the team manage the verification of quality KPIs for the project.

At least 2-3 years’ experience in a quality engineering role in the FMCG, Food or Process Industry. Good appreciation of food manufacturing environment and the quality challenges within it

• Knowledge of quality and food safety standards and practices (ISO/ FSSC 22000, IFS, HACCP, GMP)
• Good organizational & project management skills
• Good communication and networking skills
• Strong analytical and problem-solving skills with high accuracy and decision quality
• Ability to perform effective risk assessment and evaluate impact to business
• Key knowledge of the National and EU Food Safety regulations
• Extended knowledge in statistical applications, Statistical Process Control and Digitization/automation of quality control tests
• Timely Decision Making
• A team player who can engage fully with personnel at all levels of the business.
• Project management

Competency

• Leadership Capabilities
• Delivers above and beyond
• Develops self and others
• Creates clarity & discipline
• Drives a growth mindset
• Building winning partnerships
• Inspires a culture of pride & performance

What do we offer:

• Impact: Digital upgrade of coffee production
• Learning: Use cutting-edge technologies to drive improvements and create value
• Exposure: Work with our global manufacturing network and Senior Leadership

Your application at JDE Peet's

If you are interested in this career opportunity at JDE Peet's, apply and join us. After receiving your application, we will do our utmost to give you quick feedback. Part of the recruitment procedure at JDE Peet's would be an online assessment, followed by interviews. A pre-employment check can be part of the recruitment process.

More about US:

We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple - JDE Peet's: unleashing the possibilities of coffee and tea.

We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. We’ve worked hard to build an open, collaborative environment where you can approach anyone and be heard.

At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, or how you enjoy your coffee or tea, you can fulfil your ambitions and contribute to our success.

When you grow, we grow, and coffee & tea grow.

UNLEASH YOUR POSSIBILITY!

Find out more at https://careers.jacobsdouweegberts.com/

YouTube Link

JDE Peet's - Responsible Sourcing Explanimation (youtube.com)

R&D VIDEO: https://youtu.be/9XP2liiQDek

JDE Peet’s - now part of Keurig Dr Pepper - is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.